["MIU MIU Store Manager Saint Moritz","MIU MIU Store Manager Saint Moritz"]

JOB PURPOSEAs the Brand Store Manager, you are a passionate Brand Ambassador and a business leader, who conveys the Brand philosophy and values to the local market, the Store team and to the final Client.RESPONSIBILITIESLeading the BusinessDrive Store Team to exceed Financial targets and maximize sales performances, determining the success of the entire storePropose and develop action plans, through careful analysis of performanceDrive the Store team to exceed their KPI targets, including cross selling and up selling among product categoriesClient DevelopmentPlace the Client above all, leading by example to create a welcoming environment and to ensure the Team strives to meet their every need and requestFoster a Client centric mindset developing and maintaining solid Client relationships and enforcing meaningful after sales experiencesGuarantee an excellent Client satisfaction and the highest level of Client service through the execution of the “Brand Selling Ceremony”Team ManagementAct as a strong Staff motivator, promoting team sprt through effective communication, and cultivating a positive and energetic environment, even to the eyes of the ClientEncourage the exchange of information within the team and proactively develop morning briefing on specific topicsMaster fully all company tools and applications including IT and digital, and ensure team is constantly informed of relevant updatesUnderstand the needs and priorities, train and inspire the Store team on product knowledge, sales techniques, Client Services, and Company policies and proceduresLead by example to ensure the Team operate with the highest level of care and respect for the Product, evident in every ceremony or procedureEnsure display attracts Clients and maximizes sales, in accordance with Company guidelines – proactively seek VM and MD support based on store needsProvde feedback and suggestions when necessary to the Visual Merchandising and the Retail Merchandising departmentsKNOWLEDGE AND SKILLSAt least 8 years of experienceStrong problem-solving and organizational skillsAbility to manage multiple priorities and coordinate across functionsExcellent communication skills and team spiritFluency in both Italian and EnglishPrada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.#J-18808-Ljbffr