["Leadership- Front of House Manager (3330 Pine Bluff Dr.)","Leadership- Front of House Manager (3330 Pine Bluff Dr.)"]

Chick-fil-A Dumfries is seeking talented individuals to join our leadership team. Being a leader at Chick-fil-A offers the opportunity to guide a team toward achieving restaurant goals, fostering community, and positively impacting guests and fellow staff members while driving innovation and business growth. We are seeking experienced and skilled front-of-house restaurant managers with exceptional skills who will effectively manage a store and maintain attention to detail.Front of House Restaurant Manager Job DescriptionOur store manager candidates must maintain constant contact with both staff and customers. They will work closely and report to the Director of Operations. They set the standard for "Operational Excellence" and lead by example while mentoring and developing the Front of House Team. They need to ensure their staff provides the highest quality customer service and monitor the overall financial performance of the store. They must be prepared to deliver daily excellence across a full spectrum of operational activities at both operational and tactical levels. They must greet the staff and customers, provide them with what they need, offer intelligent recommendations and suggestions, foster customer and brand trust, assist the staff with any requests, and ensure they have a great experience. More importantly, a store manager candidate should be reliable, accommodating, courteous, and friendly.Responsibilities of a Front of House Restaurant ManagerDeliver a remarkable dining experience for all guestsRun shifts efficiently with or without other leadersWork with other leaders and staff cohesivelyDeal with customer complaints and queriesEnsure the team is working fast, being productive, and accurateOversee, coach, train, and evaluate the performance of FOH staff and give feedbackMaximize profitability and productivityKeep the team accountable with all systems and processesMake quick decisions that will safely and positively affect the restaurantExecute all systems that ensure a refreshingly clean environmentMotivate staff to meet sales targetsEnsure compliance with safety and health regulationsLiaise with leadershipProvide opportunities for staff advancementEnsure the restaurant complies with all procedures, processes, and systems required by Chick-fil-A and the restaurantThoroughly understand and know how to work every positionAble to step in as often as needed in any positionVigilant attention to the organization and appearance of the Front of House and any areas used by the Front of HouseCash managementMaintain financial and statistical recordsPerform opening and/or end-of-day proceduresInventory managementMaintain accurate reportingDeliver daily FOH performance reports to all leadersMeet or exceed Chick-fil-A quality requirementsMorning managers must be able to arrive before the opening time of the restaurantNight managers must be able to stay later than the restaurant's closing timeAssist in all cleaning tasksOpen the restaurant on time with another team memberFront of House Restaurant Manager Job RequirementsCommercial awarenessConfidenceResourcefulnessOrganizational skillsTeamworking skillsVerbal communication skillsNumerical skillsBasic IT/computer skillsEnthusiasmExecutive skillsProblem-solving skillsAnalytical skillsDetailed orientedMultitasking skillsShowing initiativeSetting a good exampleRequired:High school diploma or equivalentAble to work Fridays and SaturdaysPreferred:Bachelor's in Business or similar fieldsFive years of experience in restaurant leadership/managementCurrently ServSafe CertifiedBenefits:A fun work environment where you can positively influence othersFlexible scheduling (and closed on Sundays)Learning first-hand from experienced Operator and Restaurant LeadersIntentional growth and development to help you reach your professional goalsScholarship opportunities with Chick-fil-A Corporation and the OperatorGood grade incentives for those in high school and pursuing a higher educationPaid online tuition to attend Point University for employees who work 25+ hours weeklyFood credit towards meals during breakPaid Health insurance for personal coveragePaid Dental for personal coveragePaid Vision for personal coveragePaid vacation for full-time leaders starting after one full calendar year401K with a match of 3% from the Operator for qualifying employees and profit sharingIncentives for achieving objectives following six months of employmentCompetitive pay#J-18808-Ljbffr