["Keyholder (PT) - The Mall at University Town Center","Keyholder (PT) - The Mall at University Town Center"]

Untuckit

  • Sarasota
  • 3 days ago

    Highlights

    This role is ideal for a motivated leader who knows how to convert traffic into revenue, elevate the customer experience, and inspire a team to exceed goals. If you love clienteling, coaching teams to win, and turning every interaction into a brand-building moment — we want to meet you!

    Numbers & Facts

    LocationSarasota

    Description

    We're looking for a results-oriented leader who thrives in a performance-driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert traffic into revenue, elevate the customer experience, and inspire a team to exceed goals.

    If you love clienteling, coaching teams to win, and turning every interaction into a brand-building moment — we want to meet you!

    What You'll Do

    Drive Sales & Client Engagement

    • Lead by example in achieving and exceeding individual and store sales goals

    • Proactively engage customers, assess needs, and deliver personalized styling solutions

    • Build and maintain strong client relationships through effective clienteling and follow-up

    • Identify opportunities to cross-sell and upsell to maximize each transaction

    • Leverage product knowledge to confidently communicate value and drive conversions

    Lead the Sales Floor

    • Inspire and motivate associates to deliver high-performance selling behaviors

    • Create a dynamic, energetic, and results-focused sales culture

    • Coach team members in real time to improve selling techniques and client engagement

    • Execute UNTUCKit University training and reinforce daily performance conversations

    Deliver Operational Excellence

    • Open and close the store with accountability for results and standards

    • Maintain a visually compelling, sales-focused floor environment

    • Ensure stockroom organization supports selling efficiency

    • Monitor KPIs and contribute insights based on customer feedback and sales trends

    What You Bring

    • Prior retail leadership or keyholder experience

    • Proven ability to drive sales and influence team performance

    • Strong clienteling skills and a customer-first mindset

    • High energy, strong communication skills, and a passion for results

    • Commitment to living our CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun

    Requirements

    • Proven work experience as a Supervisor, Key holder or Assistant Manager

    • Basic understanding of sales principles and customer service practices

    • Proficiency in Apple products and G-suite, Omni-channel POS systems

    • Solid communication and interpersonal skills

    • Ability to work in the store alone

    • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.

    • High school degree

    • Part Time: Hours May Vary.

    Benefits

    • Retirement Plan (401k)

    • Paid Time Off ( & Public Holidays)

    • Training & Development

    • Casual working environment

    • Wellness Resources

    • 50-75% employee discount

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