Eligibilities & qualifications Bachelor's degree in Human Resources, Business Administration, or a related field preferred. Experience Required Proven experience with HRIS/ERP systems (Workday, SAP, Taleo, ADP).
Numbers & Facts
Location
Tempe
Description
Roles & Responsibilities
Receive and respond to inbound inquiries from associates regarding HR matters in the Sales organization.
Act as a liaison between the Sales organization and the Associate Service Center (ASC).
Provide support via phone/email for general inquiries, incidents, and process-related queries.
Use HR systems (Workday, SAP, Taleo, ADP) for data entry, tracking, and troubleshooting.
Document issues and identify appropriate actions for resolution.
Guide employees on self-service tools and portals.
Perform proactive outbound communications when required.
Build strong relationships with associates and leaders across the Americas ASC.
Coordinate and facilitate the onboarding process for new hires.
Ensure accurate completion of new hire paperwork in HR systems.
Maintain both physical and digital employee files.
Support Sr. HR Manager with HR projects, reporting, retention initiatives, and leadership reports.
Participate in employee engagement, communication, and associate resource group (ARG) support.
Assist in payroll, offboarding, benefits, and reporting requirements.
Perform occasional overtime as needed.
Experience Required
Proven experience with HRIS/ERP systems (Workday, SAP, Taleo, ADP).
Prior experience handling case management systems and knowledge portals.
Exposure to onboarding, HR operations, payroll, and employee support.
Experience in creating and maintaining reports/spreadsheets.
Skills & Certifications
Proficiency in Microsoft Office Suite (Word, Excel).
Strong oral and written communication skills.
Ability to multitask and manage several caseloads in a fast-paced environment.
Strong problem-solving and attention-to-detail skills.
Ability to independently resolve routine problems and inquiries.
Quick learner with adaptability to new systems and processes.
Team-oriented with strong relationship-building ability.
Eligibilities & qualifications
Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
Prior HR coordination or HR support experience required.
Willingness to work onsite Monday-Thursday and remote on Friday in Tempe, AZ.