["Honda Service Advisor","Honda Service Advisor"]

Service Advisor Job SummaryAs an Honda Service Advisor, you will help us provide an excellent experience for our guest in the service lane. You will be the first point of contact for our guest and will be trained and well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, the HondaService Advisors will be well trained, true professionals who enjoy helping others. We are looking for professional service advisors who can give over the top customer service.Estimated pay for this position is $4,000-$8,000 per monthService Advisor BenefitsGuaranteed salaryMedical and Dental401K PlanPaid time off and vacationGrowth and advancement opportunitiesEmployee vehicle purchase plansFamily owned and operatedLong term job securityHealth and wellnessFlexible Work ScheduleDiscounts on products and servicesService Advisor ResponsibilitiesEnsure that customers receive prompt, courteous, and efficient service.Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.Ensure the daily inventory of technicians' time is consistently sold to service customers.Distribute work between technicians efficiently.Answer technical questions about vehicle problems, warranties, services, and repairs.Maintain Customer Happiness scores at or above company standards.Assist in diagnosing vehicle problems; order parts and tools as necessary.Oversee administration of warranty claims as well as training and supervising of service department.Set schedules and assigns tasks to service department employees.Reinforces company policies and adheres to company standards.Encourages compliance with applicable laws and regulations.Maintain good working relationship with factory(s) and foster positive employee relations.Collaborate with upper management to make service department hiring and discipline decisions.Service Advisor QualificationsPrevious experience as a Service Advisor or related positionOrganized and friendly personalityDemonstrated ability to manage othersTime management skillsFantastic communication skills with your customersProfessional, well-groomed personal appearance.Clean driving recordWilling to submit to a pre-employment background check & drug screenServing Denver, Aurora, Parker, Englewood, Highlands Ranch, Littleton, and all other Colorado citiesWe are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.#J-18808-Ljbffr