| Location | Fort Worth |
Serenity Healthcare in Fort Worth, TX is seeking a Customer Service Supervisor to lead a high-volume call center. You will coach the team daily, monitor performance, and resolve escalated calls to maintain service levels.Ideal candidates have 1+ year of supervisory call center experience and a background in hospitality, upscale retail, or service management. You will collaborate with operations to ensure smooth handoffs and a strong customer experience.#J-18808-Ljbffr