🟢 Green — Service Delivery Manager

Service Delivery Manager

Role Snapshot

Project Status: Green - Open - Apply by September 29, 2026

Posting Date: June 26, 2026

Deadline for Submission: Apply as soon as possible before September 29, 2026, 4:00 PM ET

Rate: Estimated $65 - $139/hr based on role, experience, and final project requirements

Client / Source: New York City Department of Education

Department: Managed Services

Reports To: Director of Consulting Services

Location: On-site/Hybrid / Long Island City, NY

Travel: As required by project scope

Type: Contract / Project-Based Opportunity

About FuntoNetwork

At FuntoNetwork, we connect experienced consultants with Upcoming project opportunities through a mobile-first platform built for discovery, review, application submission, payment tracking, and consultant support.

The Opportunity

FuntoNetwork is seeking a Service Delivery Manager for upcoming project opportunity: NYC DOE - Payroll Managed Services.

NYC DOE is seeking comprehensive managed services for large-scale payroll systems and implementation of a new payroll system.

Core Responsibilities

• Manage service levels, support workflows, escalation, incident/problem management, reporting cadence, and operational transition.
• Review the role scope, project background, supporting materials, deadline, and client requirements that relate to your assigned work.
• Provide only the role-specific materials requested by FuntoNetwork, such as your resume, cover letter, work samples, technical notes, estimates, or availability.
• Coordinate with FuntoNetwork on your assigned consultant role and related technical work only.
• Communicate clearly with technical and non-technical stakeholders as needed.
• Support quality control, status updates, and readiness for your assigned portion of the work.
• Decompose the project scope: Convert FuntoNetwork is seeking a Service Delivery Manager for upcoming project opportunity: NYC DOE - Payroll Managed Services into work packages, milestones, owners, dependencies, and acceptance gates.
• Build the integrated schedule: Sequence discovery, design, implementation, testing, training, launch, and closeout activities.
• Establish project governance: Set decision rights, meeting cadence, status reporting, approvals, and escalation paths with New York City Department of Education.
• Manage the RAID register: Own risks, assumptions, issues, dependencies, mitigations, due dates, and escalation triggers.
• Control scope and changes: Assess requested changes for schedule, staffing, cost, risk, and acceptance impact before approval.
• Lead readiness and closeout: Coordinate acceptance evidence, launch readiness, transition documentation, lessons learned, and closure approvals.

What You Bring

• Relevant experience for this project-based role.
• Strong written communication, documentation, and stakeholder coordination skills.
• Ability to work against project deadlines and client requirements.
• Experience supporting public-sector, enterprise, or consulting projects is preferred.
• Attention to detail and ability to provide complete role-specific application materials.

Earnings, Payments, and Tax Records

Consultants will be able to track project earnings, payment status, and tax records inside the FuntoNetwork mobile app.

Approved payments for this project opportunity will be processed through the app, and consultants will be able to request withdrawals from their available balance directly inside the app.

The app will also provide access to relevant payment history and tax-related records for consultant tracking and reporting.

How to Apply

Apply to this consultant role with your resume, cover letter, and supporting documents that show your experience for this specific role.

If selected, FuntoNetwork may ask you for your assigned part only, such as role-specific technical notes, work samples, estimates, availability, or other supporting materials connected to your consultant role.

FuntoNetwork handles the client-facing proposal package and any final source-portal submission separately.

Once you complete AI vetting and are approved, you will log in to the FuntoNetwork mobile app to track relevant opportunities, application status, contracts, earnings, payments, withdrawals, and related records.

Hiring process:https://funtonetwork.com/hiring-process-at-funtonetwork

Optional Self-Interview for This Role

If you applied for Green — Service Delivery Manager - New York City Department of Education, you may request an optional paid FuntoNetwork self-interview instead of waiting for a procurement award or client interview timeline to become available.

Request a Self-Interview for This Role

The one-time $50 fee covers self-interview setup and administration. This optional assessment does not guarantee employment, placement, client submission, a client interview, procurement selection, or a project award.

Contact

Samuel Andoh | Account Manager

Email: samuel.andoh@funtonetwork.com

Website:www.funtonetwork.com

FuntoNetwork is an equal opportunity platform.