| Location | Houston (Remote) |
About the job Excursion Customer Assistance Specialist
Role Overview
We are adding to our team and are seeking applicants who thrive with assisting their clientele and managing multiple responsibilities. In this role, you will assist with making reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.
This role is an ideal fit for those who are detail-oriented, client-centered, communicate clearly, and are comfortable working independently in a remote environment while collaborating with a distributed team.
Key Responsibilities
Assist clients with making personalized service arrangements
Research and compare available options to meet client preferences
Confirm reservations and ensure accuracy of details
Support updates, modifications, and service-related inquiries
Complete required training
What We Offer
Fully remote setting
Flexible schedule
Supportive team environment
Qualifications
Authorized to work in the US, UK, Mexico, Australia, or Spain
Strong written and verbal English communication skills
Reliable internet connection and smartphone (computer is also recommended)
Must be at least 18 years old