Store Manager – Full Time
Ready to lead a team, drive results, and make a lasting impact in your community? Goodwill serving Northeast Ohio and Northwest Pennsylvania is looking for a Full-Time Store Manager to lead one of our retail locations. This is more than a retail managementposition—it's an opportunity to inspire your team, grow your leadership career, and help fund programs that change lives through the power of work.
If you're a motivated leader who thrives in a fast-paced environment and enjoys developing people while delivering outstanding customer service, we'd love to meet you.
Full-time position with benefits Leadership and career growth opportunities Mission-driven organization Supportive, team-oriented culture
What You'll Do
- Lead all day-to-day retail operations to achieve sales, production, and financial goals
- Recruit, hire, train, coach, and develop a high-performing team
- Create employee schedules and manage daily staffing needs
- Monitor store performance and implement strategies to improve results
- Oversee merchandising, inventory, pricing, and donation growth initiatives
- Ensure outstanding customer service and a positive shopping experience
- Maintain a safe, clean, and organized store environment
- Manage budgets, control expenses, and analyze operational performance
- Enforce company policies, safety procedures, and operational standards
- Partner with Mission Services to support employee and participant development
- Foster a positive workplace culture focused on teamwork, accountability, and continuous improvement
- Perform other duties as assigned
What We're Looking For
- 5+ years of retail management experience
- Proven leadership, coaching, and team development skills
- Strong communication, organizational, and problem-solving abilities
- Experience managing sales, staffing, and operational performance
- Intermediate computer and digital skills
- Ability to motivate teams and achieve business goals
- Commitment to Goodwill's mission, culture, and continuous improvement
- Flexibility to work days, evenings, weekends, and holidays
Work Environment
- Retail environment with climate-controlled conditions
- Frequent standing, walking, bending, and lifting up to 50 lbs
- Occasional exposure to dust, lint, donated goods, and outdoor weather conditions
- Fast-paced environment with changing priorities and occasional short deadlines
- Flexible schedule, including evenings, weekends, and holidays
Why Goodwill?
At Goodwill, every sale and every donation creates opportunities for individuals in our community. As a Store Manager, you'll do more than lead a retail operation—you'll develop people, strengthen your team, and help transform lives through the power of work.
Lead with purpose. Grow your career. Make a difference. Apply today!