| Location | Jacksonville |
This is a multi-functional position; the person is responsible for multi-functional following all processes and procedures to ensure accurate and timely invoicing within the confines of specified deadlines. Research and analyze using facts and data to ensure accurate invoice production, application of rates and prices for company revenue transactions while adhering to company and railroad industry accounting rules and standards. In addition, this person will work to build relationships and liaison between Sales & Marketing, External & Internal Customers, Regional staff, Operations and Crew.
Collaborate with various departments and regional staff to ensure accurate data is captured within our systems to maximize revenue and minimize expense exposure
Conduct audits of waybills confirming accurate capture of revenue and expenses associated with the maneuvers of the operations of the railroad.
Advise and provide remedial recommendations to other departments when waybill, equipment movement history and/or rate discrepancies are identified
Maintains customer accounts including investigation of payment discrepancies.
Investigates unrated transactions in ISS and communicate with internal teams for resolution
Ability to interpret and understand railroad contracts related to application of rates
Cross training with Commercial Support to assist in the TMS charge code maintenance.
Monitors for proper funds settlement with other railroads.
Assists in the closing procedures of monthly revenue accounts.
Performs other tasks as directed, including special projects
Strong oral and written communication skills
Strong analytical and problem-solving skills
Strong computer skills, with emphasis in Microsoft Word, Excel, and PowerPoint
Ability to complete assignments with attention to detail and a high degree of accuracy
Ability to quickly learn PowerBI, CRM, Advance Analytics, and other data related tools
Experience with pricing, tariffs, commercial regulations, and marketing
In-depth understanding of interline settlement (ISS) and railroad accounting rules & procedures
TMS, and RMS or similar systems experience highly preferred
Knowledge or use of Rate EDI Network (REN), RailConnect Contract Management (RCM) Exceptional organizational skills
Knowledge of D365 a plus
Ability to establish priorities and manage multiple activities to meet deadlines
Bachelor's degree or equivalent work experience preferred
Genesee & Wyoming Inc. and its subsidiary companies do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other protected status under federal, state or local laws.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.