["Director of Sales and Customer Service","Director of Sales and Customer Service"]

OverviewTaylor Hodson Staffing provided pay range. This range is provided by Taylor Hodson Staffing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range$150,000.00/yr - $225,000.00/yrDirect message the job poster from Taylor Hodson StaffingDirector, Northbound Executive SearchOur client is looking for a Director of Sales and Customer Service to join their team.ResponsibilitiesOversee day-to-day operations of a rapidly expanding, multi-site contact centerDrive sales performance and customer satisfaction outcomesRecruit, develop, and scale supervisors and front-line leadership teamsLeverage KPIs and data analytics to optimize staffing, productivity, and growthCollaborate cross-functionally to align sales and service strategiesOptimize and scale cloud-based contact center technologiesEstablish the call center as a central driver of revenue growthRequirements10+ years call center leadership experienceStrong sales-driven mindset with deep KPI ownershipMulti-site leadership experience preferredProven ability to scale teams in high-growth environmentsDetailsSeniority level: DirectorEmployment type: Full-timeIndustries: Real Estate and Venture Capital and Private Equity PrincipalsLocation: Saratoga Springs, NYGet notified about new Sales Director jobs in Saratoga Springs, NY.NoteReferral information and other job postings listed below may not be directly related to this position.Related postings include:Director of Sales - Tri State Area, New YorkAssistant Branch Manager - Schenectady County Floater, NYPrepared Meals and Rotisserie Chicken AssociatePrepared Meals and Rotisserie Chicken Associate: We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr