Customer Service Representative - Electrical Supply
Indianapolis, INAre you the person customers look for when they walk in-because you know your stuff and get things done? Do you enjoy solving problems on the spot, building real relationships at the counter, and beingthe go-to resource customers trust to keep their jobs moving?
If so, we want you on our team.At Kirby Risk Electrical Supply, our Customer Service Representatives play a vital role in helping customers get the products and solutions they need-on time, every time. You'll join a team that values accuracy, collaboration, and a commitment to excellence.
At Kirby Risk Electrical Supply, our Customer Service Representatives play a vital role in helping customers get the products and solutions they need-on time, every time. You'll join a team that values accuracy, collaboration, and a commitment to excellence.
What You'll Do as a Customer Service RepresentativeIn this multi-faceted role, you'll be the go-to contact for customer needs, providing top-tier support and ensuring every interaction reflects the Kirby Risk standard of service.
You'll:- Deliver outstanding customer service-exceeding expectations and honoring every commitment.
- Partner with outside sales to support customers and strengthen relationships.
- Coordinate with vendors to ensure products are delivered accurately and on schedule.
- Support corporate marketing efforts such as product launches and training events.
- Engage in a variety of responsibilities, including:
- Counter and Inside Sales
- Warehousing and Inventory Management
- Vendor and Customer Communications
- Order Entry and Product Support
Every day is an opportunity to make a difference for our customers and grow within a company that invests in your future.
What Makes You a Great Fit- College coursework and/or 2+ years of relevant work experience
- Strong written, verbal, and interpersonal communication skills
- Detail-oriented with excellent organizational abilities
- Quick learner who's eager to grow and apply new knowledge
- Experience in business-to-business sales or electrical distribution preferred
What to Expect in This Role- Ability to lift up to 50 lbs.
- Valid driver's license required
- Comfort with multi-line phone systems and warehouse operations
- Experience with inventory management and loading/unloading shipments
- Forklift experience a plus
- Schedule: Monday-Friday, 7 am-5 pm, with overtime as needed
Why Kirby Risk?Founded in 1926, Kirby Risk is a trusted leader in electrical supply, manufacturing, and mechanical solutions. Our culture is built on teamwork, respect, and a shared commitment to helping our customers succeed.
When you join Kirby Risk, you're not just taking a job-you're building a career with opportunities for growth and development.
Benefits That Work for YouWe offer a comprehensive package designed to support your health, career, and future:
- Medical, RX, Dental, and Vision insurance
- Life insurance & Employee Assistance Programs
- Tuition reimbursement & on-the-job training
- 401(k) with company match & Profit Sharing
Ready to be part of a team that delivers for customers and each other? Apply now.
How to apply: To be considered for this position, please apply online: . Email questions to careers@kirbyrisk.com
WHEN APPLYING, PLEASE MENTION WHERE YOU SAW OUR ADWe will acknowledge all resumes received via email and respond to requests for help to complete your application.
Please note: You must have legal status that enables you to work in the U.S. We cannot obtain sponsorship. To be considered for a role, candidates must meet the minimum qualifications.
Equal Opportunity Employer Please get to know us at www.kirbyrisk.com. or via LinkedIn:
A Safe Workplace is a Drug-Free Workplace