Call Center Customer Care Representative
We are looking for a dynamic superstar to help support our growing teams in our Wixom, Michigan headquarters! This is a great opportunity to support our sales, install, and service teams. We have full-time and part-time openings.
If you have the following, please apply!
- High school diploma or equivalent education
- Basic Microsoft office
- Ability to multi-task and manage multiple priorities
- Basic math skills
- Ability to work with a sense of urgency and detail
- Strong organization skills
- Effective communicator
- Team players that enjoy a team environment
- Ability to work overtime, weekends, and rotating schedules to complete work
- 1-2 years of customer service handling high call volume/Service Titan scheduling experience preferred
Pay & Benefits:
- Industry-leading hourly rates based on experience
- 401k retirement plan
- Health Savings Account
- Vision insurance
- Life insurance
- Dental insurance
- Paid vacation
- Paid holidays
- Advanced training opportunities are available
- Hours for the whole year
- We provide our team members with the necessary Personal Protective Equipment (PPE) to keep themselves and our customers safe.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
Education:
- High school or equivalent (Required)
Work Location: In person
Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.