["Customer service representative","Customer service representative"]

We are seeking a proactive and detail-oriented Administrative Assistant / Customer Service Representative to support our team. The ideal candidate will be responsible for providing administrative support, managing communication with clients and customers, and ensuring smooth daily operations. This role offers an excellent opportunity for candidates with organizational, communication, and problem-solving skills to contribute to a dynamic work environment. Qualifications:

• Excellent communication and interpersonal skills
• Organizational and time management abilities
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to adapt quickly to new tasks and environments
• Problem-solving skills and a customer-focused mindset
• Previous experience in administrative support or customer service is a plus but not required

• Answer and direct incoming phone calls and emails in a professional manner
• Provide exceptional customer service and support to clients and customers
• Manage and update records, files, and databases accurately
• Assist with appointment scheduling and calendar management
• Prepare and distribute correspondence, reports, and other documentation
• Support team members with various administrative tasks as needed
• Handle inquiries, resolve issues, and escalate concerns appropriately
• Maintain a positive and professional attitude in all interactions

• Follow-up
• Active Listening
• CRM
• Typing Skills
• Customer support
• 
  Qualifications
• Years of experience: 0 years
• Experience level:
• 
  Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
  
  Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
  
  At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
  
  Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
  
  This posting is open for thirty (30) days.