["Customer Service Manager","Customer Service Manager"]

Customer Service Manager The Customer Service Manager at The Mason Automotive Group plays a vital role in ensuring every client has a world-class experience. This energetic and detail-oriented individual will follow up with clients to confirm their satisfaction, maintain strong communication with past clients, and assist with overflow email and phone inquiries. The ideal candidate possesses high-level communication skills and the ability to read and interpret reports to help meet and retain General Motors qualifications, contributing to the continued success and reputation of our dealership.Responsibilities Follow up with clients to ensure outstanding customer experiencesMaintain consistent communication with past clients to foster strong relationshipsAssist with overflow email and phone conversations promptly and professionallyRead, interpret, and assist in achieving General Motors qualificationsObtain and help retain General Motors qualifications for the dealershipProvide exceptional customer service that reflects the values of The Mason Automotive GroupRequirements Energetic with excellent attention to detailHigh-level communication and interpersonal skillsAbility to read and analyze reports accuratelyExperience in customer service or client relations preferredDemonstrated ability to follow through and maintain client satisfactionCommitment to continuously improving General Motors qualificationsBenefits Competitive pay: $14.00 - $17.00 per hour, paid weeklyOpportunity to work with a respected automotive groupSupportive and collaborative team environmentGrowth potential within the companyAbout the Company The Mason Automotive Group is committed to providing exceptional automotive sales and service experiences in Lugoff, SC. Our team values integrity, customer satisfaction, and a passion for excellence. Joining our group means becoming part of a community dedicated to making every customer interaction memorable and positive.