["Customer Service | Account Manager","Customer Service | Account Manager"]

Communicate key account updates to internal teams including Finance, IT, Procurement, and Inventory Control. Job Duties for Customer Service | Account Manager: • Serve as main contact for customer service and project coordination.

Job Description

Do you have customer service experience and looking for a great career opportunity? Luttrell Staffing Group is currently hiring Customer Service | Account Manager positions in Knoxville, TN.

Details for Customer Service | Account Manager position:
• $38-42k / Year
• Monday-Friday, between 7:30 a.m.-8:30 a.m. start and 4:30 p.m.-5:30 p.m. end
• Resume and interview required
• Full-Time | Temp-to-Hire
• Zero Fees - you'll never be charged for any screening service
• Fast Start Date
• Weekly Pay

Job Duties for Customer Service | Account Manager:
• Serve as main contact for customer service and project coordination
• Respond promptly to client inquiries and manage project setup, reporting, timelines, and troubleshooting
• Use software systems to set up projects, manage data, and enter orders with accuracy and attention to detail
• Provide phone coverage and resolve customer inquiries
• Communicate key account updates to internal teams including Finance, IT, Procurement, and Inventory Control
• Manage project workflow to balance client needs with internal resources
• Prepare and distribute weekly and monthly client reports
• Create and maintain spreadsheets, interpreting data and analytics for internal and client use
• Follow all policies and safety procedures in place
• Completes any other related tasks as needed

Qualifications for Customer Service | Account Manager:
• Degree in business or related field preferred
• Minimum of 5 years of relevant business experience
• Proficient in Microsoft Office with advanced Excel skills including filtering, pivot tables, and vlookups
• Strong written and verbal communication skills
• Confident and professional when working with clients and customers
• Able to manage multiple projects and shifting priorities
• Flexible, adaptable, and comfortable with change
• Strong problem-solving and resolution abilities
• Team-oriented with strong collaboration skills
• Able to stand for the duration of shift and lift up to 50 lbs
• Able to stoop, bend, squat, kneel, twist, and reach

If you have the experience and skills we're looking for, apply to Luttrell Staffing today! Call or text(865) 212-3853. We are an equal-opportunity employer.

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Meet Your Recruiter

Nicole Shuler
Branch Manager

Nicole is a Staffing Manager for the Knoxville office. If you're looking for work in Knoxville, Alcoa, and the surrounding areas, give her a call!

• (865) 212-3853
• nshuler@lstaff.com
• Connect on Facebook