["Contact Center QA Specialist Elevate Service","Contact Center QA Specialist Elevate Service"]

The Ritz-Carlton Yacht Collection

  • Fort Lauderdale
  • 6 days ago

    Highlights

    The ideal candidate must possess a 2-year college degree or equivalent experience, along with at least 2 years in customer service or sales, and strong communication skills. Key responsibilities include conducting interaction audits, providing feedback, and maintaining quality assurance procedures.

    Numbers & Facts

    LocationFort Lauderdale

    Description

    The Ritz-Carlton Yacht Collection is hiring a Quality Assurance Specialist to audit the Reservations Team and ensure high customer service standards in Fort Lauderdale.Key responsibilities include conducting interaction audits, providing feedback, and maintaining quality assurance procedures. The ideal candidate must possess a 2-year college degree or equivalent experience, along with at least 2 years in customer service or sales, and strong communication skills. This role requires full-time commitment and may involve international travel.#J-18808-Ljbffr

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