Job Type
Full-time, Part-time, Internship
Description
What's In It For You
- Professional, office-based role in a structured operations environment
- Clear growth path into logistics, operations, and leadership positions
- Hands-on experience coordinating real-time operations and problem-solving
- Exposure to high-end corporate and aviation clients
- Fast-paced environment where your decisions directly impact outcomes
- Structured training and onboarding support from leadership
- Consistent full-time hours within a 24/7 operation
- Opportunity to develop valuable skills in communication, logistics, and coordination
- Work with a team that values accountability, performance, and growth
- Be part of a growing company expanding into multiple markets
- Weekly pay - receive consistent weekly compensation
The Client Operations Coordinator is a key member of our operations team, responsible for managing client communication, coordinating catering orders, and ensuring seamless execution between clients, kitchens, and delivery teams.
This is a
professional, office-based role within a fast-paced, 24/7 operation supporting corporate and high-end catering clients. The position requires strong communication, organization, and the ability to make real-time decisions that directly impact customer experience and operational success. This is not a passive role - this is an opportunity to build a career in operations, logistics, and client experience within a fast-growing company.
Interview Opportunities•
Monthly Open House: Second Tuesday of every month | 8:30 AM - 4:30 PM
•
Walk-In Hiring Hours: Tuesdays 12:00 PM - 2:00 PM
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Scheduled Onsite Interviews: Monday & Friday 2:00 PM - 4:00 PM Wednesdays 9:00 AM - 12:00 PM
Press Here to Schedule a 15 Minute Phone Interview
Shift Availability (24/7 Operation)We are hiring for the following shifts:
- 2:00 PM - 10:00 PM
- 10:00 PM - 6:00 AM
Candidates must be reliable and consistent in their assigned shift. Weekend availability may be required.
Core ResponsibilitiesClient Communication & Order Management- Manage incoming calls, emails, and digital orders
- Enter and update catering orders with accuracy and speed
- Communicate professionally with corporate and high-end clients
- Handle time-sensitive requests and last-minute changes
Operations & Logistics Coordination- Coordinate order execution between clients, kitchens, and drivers
- Monitor timelines to ensure on-time and accurate delivery
- Adjust logistics in real-time to solve issues quickly
- Arrange alternative delivery solutions when needed (rideshare, partners)
Vendor & Product Coordination- Assist with sourcing and ordering specialty products
- Coordinate out-of-network catering requests
- Support operational flow during high-volume periods
Team Collaboration- Work closely with kitchen teams and logistics coordinators
- Communicate updates, changes, and priorities clearly
- Maintain accuracy and accountability across all orders
Requirements
Required- Strong verbal and written communication skills
- Professional phone skills with the ability to confidently handle inbound and outbound calls
- Computer proficiency with the ability to work across multiple systems, screens, and applications simultaneously
- High attention to detail and organization
- Ability to multitask in a fast-paced, time-sensitive environment
- Strong problem-solving skills with a sense of urgency
- Dependable, accountable, and consistent with assigned shift
- Ability to maintain professionalism when handling high-pressure situations
- Must be comfortable working on a computer for the majority of the shift while managing multiple tasks in real time.
Preferred- Experience in customer service, call center, or administrative roles
- Hospitality, catering, logistics, or operations experience
- Experience handling high-volume phone and email communication
- Familiarity with Microsoft Office, email platforms, and order entry systems
Salary Description
$19-$24/hr + shift differentials