What's In It For You
Professional, office-based role in a structured operations environment
Clear growth path into logistics, operations, and leadership positions
Hands-on experience coordinating real-time operations and problem-solving
Exposure to high-end corporateand aviation clients
Fast-paced environment where your decisions directly impact outcomes
Structured training and onboarding support from leadership
Consistent full-time hours within a 24/7 operation
Opportunity to develop valuable skills in communication, logistics, and coordination
Work with a team that values accountability, performance, and growth
Be part of a growing company expanding into multiple markets
The Client Operations Coordinator is a key member of our operations team, responsible for managing client communication, coordinating catering orders, and ensuring seamless execution between clients, kitchens, and delivery teams.
This is a professional, office-based role within a fast-paced, 24/7 operation supporting corporate and high-end catering clients. The position requires strong communication, organization, and the ability to make real-time decisions that directly impact customer experience and operational success. This is not a passive role — this is an opportunity to build a career in operations, logistics, and client experience within a fast-growing company.
Interview Opportunities
· Monthly Open House: Second Tuesday of every month | 8:30 AM – 4:30 PM
· Walk-In Hiring Hours: Tuesdays 12:00 PM – 2:00 PM
· Scheduled Onsite Interviews: Monday & Friday 2:00 PM – 4:00 PM Wednesdays 9:00 AM – 12:00 PM
Press Here to Schedule a 15 Minute Phone Interview
Shift Availability (24/7 Operation)
We are hiring for the following shifts:
- 2:00 PM – 10:00 PM
- 10:00 PM – 6:00 AM
Candidates must be reliable and consistent in their assigned shift. Weekend availability may be required.
Core Responsibilities
Client Communication & Order Management
- Manage incoming calls, emails, and digital orders
- Enter and update catering orders with accuracy and speed
- Communicate professionally with corporate and high-end clients
- Handle time-sensitive requests and last-minute changes
Operations & Logistics Coordination
- Coordinate order execution between clients, kitchens, and drivers
- Monitor timelines to ensure on-time and accurate delivery
- Adjust logistics in real-time to solve issues quickly
- Arrange alternative delivery solutions when needed (rideshare, partners)
Vendor & Product Coordination
- Assist with sourcing and ordering specialty products
- Coordinate out-of-network catering requests
- Support operational flow during high-volume periods
Team Collaboration
- Work closely with kitchen teams and logistics coordinators
- Communicate updates, changes, and priorities clearly
- Maintain accuracy and accountability across all orders
Required
- Strong verbal and written communication skills
- Professional phone skills with the ability to confidently handle inbound and outbound calls
- Computer proficiency with the ability to work across multiple systems, screens, and applications simultaneously
- High attention to detail and organization
- Ability to multitask in a fast-paced, time-sensitive environment
- Strong problem-solving skills with a sense of urgency
- Dependable, accountable, and consistent with assigned shift
- Ability to maintain professionalism when handling high-pressure situations
- Must be comfortable working on a computer for the majority of the shift while managing multiple tasks in real time.
Preferred
- Experience in customer service, call center, or administrative roles
- Hospitality, catering, logistics, or operations experience
- Experience handling high-volume phone and email communication
- Familiarity with Microsoft Office, email platforms, and order entry systems