Job Title: Change Management / PLM Change Analyst (Windchill + GenAI)
Location: West Chester, PA
Duration: 6 Months (Contract)
Work Model: Onsite
Job Summary
We are seeking an experienced Change Management / PLM Change Analyst with strong hands-on expertise in product change lifecycle management using PTC Windchill, combined with GenAI-driven automation and analytics. The ideal candidate will play a key role in managing, tracking, and optimizing change processes while collaborating closely with engineering, manufacturing, and compliance teams to ensure efficient, compliant, and timely implementation of product changes.
Key Responsibilities
• Manage the end-to-end lifecycle of product changes, ensuring changes are properly assessed, approved, and implemented.
• Create, modify, and maintain change objects including Change Requests (CR), Change Orders (CO), design files, and Bill of Materials (BOM) within Windchill.
• Leverage GenAI capabilities to analyze historical and real-time data within Windchill to support change decision-making.
• Automate routine tasks to reduce manual effort, minimize errors, and improve efficiency during change request and approval processes.
• Utilize GenAI for complex information retrieval, summarization, and insights generation related to change data.
• Establish, configure, and maintain workflow processes for reviewing, approving, and implementing changes.
• Oversee execution of change implementation tasks, ensuring adherence to defined timelines and quality standards.
• Track and report change progress, proactively identifying risks, issues, and bottlenecks.
• Maintain accurate and audit-ready change records, including approvals, impact assessments, and compliance documentation.
• Collaborate with engineering, manufacturing, quality, regulatory, and compliance teams to ensure seamless change execution.
• Identify, analyze, and resolve issues arising during the change management process.
• Assess the impact and risk of proposed changes on products and related systems, recommending mitigation strategies.
• Communicate effectively with diverse stakeholders, providing clear updates and documentation.
Required Skills & Qualifications
• Hands-on experience with Change Management processes in a PLM environment.
• Strong working knowledge of PTC Windchill (Change Objects, BOMs, workflows).
• Experience applying GenAI / AI tools for data analysis, automation, information retrieval, and summarization.
• Proven experience in automating workflows and routine tasks within change management systems.
• Strong understanding of product lifecycle, engineering change management, and regulatory compliance.
• Excellent problem-solving and analytical skills.
• Strong communication and stakeholder management skills.
• Ability to work cross-functionally in a fast-paced environment.