["Business Development Representative - High Temperature Products","Business Development Representative - High Temperature Products"]

Inside Sales Representative

Join our team at Alleima Tube Americas and help us shape the future of materials technology! In this dynamic role, you'll have the opportunity to develop the business and build customer relationships across the USA & Canada. You will help our customers be their very best, working jointly towards better solutions. You get the opportunity to work in an international company with an open culture that actively works to create a workplace that is characterized by diversity and innovation.

Your role As an Inside Sales Representative at Alleima, you'll be a part of an international company with ambitious plans. You'll have the chance to make a real impact in advancing industries through materials technology. Collaboration with customers and coworkers is a natural part of this role, allowing you to engage with many parts of the business. With a hybrid work schedule and an emphasis on work-life balance, Alleima fosters an environment that supports both personal and professional growth.

Role Description

• Provide outstanding customer service to clients, partners, and prospects.
• Manage the full sales cycle, including analyzing RFQs, preparing offers, conducting contract reviews, processing orders, monitoring delivery schedules, expediting paperwork, and resolving customer complaints.
• Participate actively in daily business processes, collaborating with the sales team to make key decisions on offers, projects, and commercial agreements.
• Develop and execute customer account plans, identifying business drivers, stakeholders, and key activities.
• Engage directly with customers to close deals while gathering valuable market intelligence.
• Collaborate with Alleima production units and other departments to ensure offers and orders meet internal requirements and exceed customer expectations.
• Occasionally travel for client meetings and presentations.

Travel: 10%

Your profile You are a driven professional who thrives in agile business environments. Passionate about delivering exceptional customer experiences, you consistently aim to exceed expectations. With an analytical mindset, strong multitasking abilities, and a solutions-oriented approach, you excel at fostering loyal customer relationships.

• Preferred: Bachelor's degree in Business Administration or Engineering.
• Proven background in sales, sales administration, or customer service, ideally in B2B or industrial sales.
• Exceptional organizational skills with the ability to prioritize based on business needs.
• Proficiency in understanding customer needs and creating compelling value propositions.
• Keen attention to detail and commitment to delivering high-quality results on time.
• Strong communication skills across various platforms (in-person, virtual meetings, phone, email).
• Familiarity with business tools and systems, such as ERP, CRM, and complaint management platforms.
• Fluency in English is essential.

What you can expect from us

• Competitive salary with annual incentive opportunity.
• Competitive benefits package of life, health, and disability insurance, paid time off, paid holidays.
• Highly attractive 401K program with 50% match of your contribution up to 6% with an additional company contribution of 5%.
• Hybrid work schedule

We care: We take pride in what we do. We care about our customers, our people, the environment, the communities in which we operate and the future we share. We deliver: We deliver on our commitments, with a solution-oriented mindset, we enable our customers to be their very best: more efficient, profitable, and sustainable. We evolve: We constantly evolve. Together we take the lead to advance materials, ambitions, industries, ourselves – and societies for the better.