Client Care Specialist
Modern Toyota of Boone has a fantastic opportunity to start a long and rewarding career for the right person! We are looking for highly motivated, energetic people to join our internet sales department! Bring a positive attitude and we will provide you with all thetools you need to be successful. This pseudo sales/customer service position will be responsible for handling internet leads, inbound phone calls, and customer retention. Immediate opening available.
Job Responsibilities:
- Develop an understanding of automobiles by studying characteristics, capabilities, features; comparing and contrasting competitive models
- Managing internet inquiries through dealership website and other online channels
- Setting up customer appointments for sales department
- Assist customers with products and services sold at the dealership in order to present features and benefits to customers
- Follow through on customer leads and build relationships with clients to close sales
- Grow internet sales business and expand current customer base.
Benefits Include:
- Medical, dental, vision, life, flexible spending, LTD, and STD
- 401-k eligibility after one year
- Flexible schedule
- Paid time off
- Paid holidays
- Top-tier pay plan with competitive compensation ranging from 35-50K+ a year.
- Monthly bonus opportunities
Qualifications:
- No automotive experience necessary
- Must have a flexible schedule and be able to work some Saturdays within a 5-day work week
- Must be self-motivated and performance driven
- Must be able to attend training
- Excellent customer service and negotiation skills
- Strong written and verbal communication skills
- Highly organized with the ability to learn quickly
- Strong computer and typing skills
- Positive, can-do attitude
- Professional and personable demeanor
- Proven experience in sales
- High school diploma or GED required.
- Auto sales preferred but not required