["Automotive Service Advisor | Heritage Mazda Towson","Automotive Service Advisor | Heritage Mazda Towson"]

Automotive Service Advisor / Service Writer Heritage Mazda Towson is seeking an experienced, energetic individual to serve as an Automotive Service Advisor and Service Writer in our busy Service Department. The role involves greeting customers and consulting on vehicle service needs.Compensation & Opportunities Competitive compensation with unlimited earning potentialGreat opportunities for career advancementPositive, success-driven work environmentTraining and mentoring opportunitiesResponsibilities Provide customer service, including vehicle service care and manufacturer's warranty specificationsSchedule and manage service appointments and create service estimatesAddress and resolve customer complaintsQualifications Prior experience in automotive service writing (preferred)Working knowledge of basic car functions, characteristics, and operationsAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manualsBasic MS Office knowledge, computer software, internet proficiency, and general mathematical skillsEmployee Advantage Health and financial benefitsTraining and mentoring programsEmployee Purchase ProgramMileOne Support FundNextMile Scholarship ProgramEmployee Assistance ProgramSalary Range US$31,200.00 - $80,000.00Location and Posting Zip Code 21093Posted Internally and Externally#J-18808-Ljbffr