["Automotive Service Advisor","Automotive Service Advisor"]

Ready to take your automotive career to the next level?Hoselton Auto MallWe are looking for an experienced and customer‑focused Service Advisor to join our team.In this role, you'll be the vital link between our customers and our technicians, ensuring every service experience is smooth, transparent, and professional.A Toyota Service Advisor will guide customers through the service process — from check‑in to vehicle delivery, communicate service recommendations, prepare accurate estimates, secure necessary approvals, and ensure every customer leaves confident in the care their vehicle received.Schedule and CompensationMonday through Saturday, during our hours of operationOne weekday off each weekClosed SundaysCompetitive compensation with annual earning potential of $55,000 to $100,000, based on experienceWhy Hoselton Auto Mall?We have a great team and are growing!A fantastic work environment with state‑of‑the‑art technology and opportunities for advancementGenerous Paid Time Off & HolidaysMedical insurance as low as $13/week, dental as low as $4/week and vision as low as $1/week$500 employer sponsored FSA benefit card401(k) retirement plan with profit sharing & employer matchGroup Life & Disability InsurancesFree tickets to Amerks, Red Wings & CMACDiscounts on cars, parts, servicePremier auto dealership with a long historyResponsibilitiesGreet customers, listen to their concerns, and accurately document service requestsCommunicate repair and maintenance recommendations clearly and professionallyEstimate costs and time required for service or repairsObtain customer authorization before proceeding with additional workCoordinate with technicians to ensure timely and accurate serviceKeep customers updated on vehicle status throughout the dayReview completed repairs with customers and explain the work performedEnsure high levels of customer satisfaction and retentionQualificationsPrevious experience as a Service Advisor in an automotive dealership or service center preferredStrong communication and organizational skillsAbility to explain technical information in simple termsProficiency with dealership management systems (DMS) a plusA team‑oriented attitude and commitment to providing outstanding serviceOther RequirementsHigh school diploma requiredAt least 18 years of age and eligible to work in the U.S.Must be able to pass a drug testPhysical DemandsStand, walk, sitUse hands to finger, handle, or feel objects, tools, or controlsBend, stretch, and reach with arms and legsClimb, balance, stoop, kneel, crouchTalk, hear and smellLift and move up to 20 poundsVision requirements include: closeness, distance, peripheral, depth perception and ability to focusUse physical and manual dexterityWork EnvironmentModerate noise (office machines, computer printers and light traffic)Moderate noise and vibrationModerate exposure to fumes (exhaust fumes and paint)Moderate dustExtreme exposure to moving mechanical parts and vehiclesModerate heat and/or coldOther hazardous and non-hazardous materialsWork ScheduleFull‑time employees are regularly scheduled for 40 hours within the confines of our operating hours. All employees are required to take meal breaks in accordance with New York state law.Hoselton Auto Mall is an equal opportunity employer.#J-18808-Ljbffr