| Location | Baton Rouge |
IntroductionAbout the Client Innovation Center (CIC)IBM Consulting Client Innovation Centers (CICs) are high-delivery, team-based environments where technologists work onsite to build real solutions for real clients.At CIC, associates collaborate closely with peers and experienced practitioners to design, build, test, and support enterprise applications at scale. Our delivery centers are built for learning through delivery, combining hands‑on project work, structured training, mentorship, and teamwork to help early‑career professionals develop strong technical foundations and grow with confidence.This role is ideal for individuals who enjoy problem‑solving, learning quickly, and working in an in‑person, collaborative delivery environment.Your role and responsibilitiesThe Associate Package Specialist is an entry‑level role focused on supporting the implementation, configuration, and production support of packaged application solutions.This role is not about being a packaged‑solution expert on day one. It is about understanding how enterprise applications support business processes, learning how implementations are delivered, and contributing effectively within structured consulting teams.Associates are expected to contribute to established delivery teams and progressively assume greater responsibility and ownership as their skills and experience develop.As an Associate Package Specialist, you will:Support packaged application implementations across phases such as requirements gathering, configuration, testing, deployment, and production supportAssist with application configuration, data migration activities, integrations, and environment setupParticipate in testing, validation, and defect resolution activitiesSupport production environments by helping analyze issues and contribute to resolution effortsWork with functional and technical team members to help integrate packaged solutions into client business environmentsBuild consulting, business process, and packaged application expertise through structured training, mentorship, and hands‑on delivery experienceWork Location & Onsite ExpectationsThis role is based in an IBM Client Innovation Center (CIC) and requires regular onsite presence at the assigned delivery center. Working onsite enables hands‑on learning, real‑time collaboration, and mentorship that support faster growth and stronger delivery outcomes.Travel may be required for up to 60% of the time or 3 days per week (home on weekends), based on project requirements.Work AuthorizationIBM will not provide visa sponsorship for this position. Candidates must be eligible to work in the U.S. without current or future sponsorship requirements.Required technical and professional expertiseThese qualifications are essential for success in the role.Core FoundationsAbility to work effectively in a technology‑driven consulting environment where tools, platforms, and client needs evolve over timeStrong analytical and problem‑solving skills, with the ability to approach complex tasks using structured, logical thinkingAbility to learn new systems and technologies quickly and apply them in a delivery settingComfortable working onsite in a collaborative, team‑based environmentApplied ExperienceExposure to enterprise or packaged applications through coursework, academic projects, internships, or work experienceFamiliarity with basic concepts such as:Business process flowsSystem configuration versus customizationTesting and validationBusiness & Delivery SkillsAbility to translate business or functional requirements into system configurations and solutions, with guidance from senior team membersClear written and verbal communication skills to support collaboration with technical and non‑technical stakeholdersTechnical & Platform AwarenessFamiliarity with cloud computing concepts (e.g., hosting applications, environment setup, system integrations, basic cloud services) on at least one platform such as AWS, Azure, IBM Cloud, or Google Cloud, gained through coursework, labs, projects, or self‑studyCandidates are not expected to be proficient in all listed technologies. Evaluation focuses on depth in at least one primary language and the ability to transfer foundational programming skills to new tools and frameworks.Web, Cloud, and Platform ExposureExposure through coursework or projects to web development concepts, APIs, or application frameworks (e.g., RESTful services, Spring Boot, .NET Core, Flask/Django, Node.js, or similar)Business & Delivery SkillsAbility to translate business or functional requirements into technical solutions, with guidance from senior team membersComfortable working onsite in a collaborative, team‑based environmentStrong willingness to learn, accept feedback, and continuously improveEducationBachelor's degree or equivalent practical experience in Computer Science, Engineering, or a related technical field(Candidates with other degrees will be considered if they demonstrate equivalent technical skills.)Preferred technical and professional experienceExperience working on system implementations or configuration projectsExposure to packaged applications (e.g., ERP, HCM, CRM, or similar systems)Familiarity with data migration concepts or integration workflowsExperience working in Agile or structured project delivery environmentsExperience collaborating with others on team‑based projectsExposure to databases such as MySQL, PostgreSQL, SQL Server, Oracle, DB2, or MongoDBExposure to analytics or data tools such as SPSS, SAS, Tableau, Hadoop, or Spark, depending on practice needsExperience collaborating with others on team‑based software projectsEmerging Technology AwarenessFamiliarity with generative AI concepts, including basic modeling approaches, responsible use, and ethical considerations, gained through coursework, projects, or self‑studyIBM is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.#J-18808-Ljbffr