["Assistant Store Manager - Lead Sales & Team Growth","Assistant Store Manager - Lead Sales & Team Growth"]

Uncommon James

  • Austin
  • 7 days ago

    Highlights

    Employment Type: Full-TimeReports To: Store ManagerOverview Job Description: Assistant Store Manager, AustinPosition Objective: The Assistant Store Manager (ASM) plays a critical leadership role in driving store performance, delivering an elevated customer experience, and developing a high-performing sales team. The ASM is a hands-on leader on the sales floor, a strong coach, and a future-ready leader who is fully trained to step into the Store Manager role when needed.

    Numbers & Facts

    LocationAustin

    Description

    Employment Type: Full-TimeReports To: Store ManagerOverview Job Description: Assistant Store Manager, AustinPosition Objective: The Assistant Store Manager (ASM) plays a critical leadership role in driving store performance, delivering an elevated customer experience, and developing a high-performing sales team. This role partners closely with the Store Manager to execute business strategy, achieve sales goals, and uphold Uncommon James brand standards.The ASM is a hands-on leader on the sales floor, a strong coach, and a future-ready leader who is fully trained to step into the Store Manager role when needed.Key Responsibilities Sales Leadership & Results Lead by example on the sales floor, consistently delivering elevated service and strong personal selling resultsDrive store performance across key KPIs including Sales, SPH, ADS, UPT, Conversion, and Event PerformanceSupport execution of daily, weekly, and monthly sales plans to achieve or exceed plan and LY resultsCoach associates in selling behaviors such as clienteling, add-on selling, and confident product storytellingActively participate in events, activations, and promotional moments to maximize traffic and conversionTeam Leadership & Development Support hiring, onboarding, and training of a results-driven sales teamCoach in real time on the sales floor through observation, feedback, and role modelingHold associates accountable to performance expectations, behaviors, and brand standardsAssist with performance documentation, goal setting, and development plansFoster a positive, motivated, and accountable team cultureOperational Excellence Support daily store operations including opening/closing procedures, cash handling, and reportingEnsure store standards are consistently upheld (visuals, cleanliness, merchandising, and safety)Partner with the Store Manager on inventory management, transfer orders, cycle counts, and shrink preventionHelp manage schedules to support traffic, events, and productivity goalsEnsure company policies and procedures are consistently followedCustomer Experience Deliver and reinforce Uncommon James' elevated, girlfriend-style serviceHandle customer concerns professionally and in alignment with brand standardsBuild genuine relationships with customers to drive loyalty and repeat businessEnsure every guest feels welcomed, supported, and confident in their purchaseVisual Merchandising & Events Maintain visual standards and ensure product is displayed in a clean, elevated, and on-brand mannerSupport execution of visual floorsets, launches, and merchandising updatesAssist in planning and executing weekly in-store events, partnerships, and local activationsLeadership Coverage Act as Store Manager in their absence and confidently lead all aspects of the businessServe as a future talent pipeline for the Store Manager roleASM Schedule Full-time open availability requiredMust be available to work weekends, holidays and peak business periodsAssistant Store Manager and Store Manager should not have aligned days off unless prior approval by the Director of Stores (exceptions for PTO requests and prior approval by SM or DOS).Qualifications 2+ years of retail experience with at least 1 year in a supervisory or leadership roleStrong sales background with a proven ability to drive resultsConfident coach with experience developing and motivating teamsPassion for elevated customer experience and relationship-based sellingStrong organizational, communication, and time-management skillsComfortable working in a fast-paced, goal-driven retail environmentProficient with POS systems, retail reporting, and Microsoft OfficeReliable, flexible, and detail-oriented#J-18808-Ljbffr

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