| Location | Georgetown |
Tecovas is passionate about offering an incredible customer experience for first‑time boot buyers and western enthusiasts alike. We are looking for a talented Full‑Time Assistant Store Manager who will contribute to a profitable, customer‑centric environment by developing the team and managing all store operations.ResponsibilitiesCustomer ExperienceCultivates an environment of genuine customer connectionDemonstrates extraordinary service and acts as a brand ambassador reflecting the company valuesFacilitates an energized pace, positive service environment and team developmentDelivers high‑quality product services with attention to detail—branding, debossing, boot stretching, brim shaping, and boot shines—to ensure a premium customer experienceUnderstands an OMNI channel business, implements processes, and utilizes tools to better service the customerLeadership & Team ManagementSupports the Store Manager in recruiting, hiring, and retaining top talentSupports the Store Manager in creating and maintaining a succession strategyFosters a culture of strong communication and teamwork to balance operational, visual, and customer prioritiesProvides real‑time feedback, coaching, and training to team members, escalating issues as needed to the Store ManagerTraining & DevelopmentDelivers world‑class in‑person training (in conjunction with e‑learning) to all new team membersEnsures timely completion of new‑hire training pathsMeets regularly with the Tecovas HQ Retail Training team or field leaders to check in on team progressSuggests improvements or new programs related to retail trainingEnsures compliance of all training activities with established policies and best practicesWorks closely with store leadership to prepare, plan, schedule, and execute new‑hire trainingFacilitates and organises ongoing training in store locations, including new products and servicesAttends regular training meetings to ensure understanding of necessary informationVisual MerchandisingPlans, presets, and executes visual directives on timeSubmits store photos as requested and completes feedback given by HQParticipates in visual training calls with HQ partners to support new product launchesPartners with store leadership to ensure VM standards are upheld and replenishment tasks are completedSupports store presentation through sell‑through and markdown cyclesMaintains in‑store marketing elements and accurate presentation of store collateralWorks with the store manager to align the schedule with visual set times for product launchesPartners with store leaders for new‑hire visual trainingOversees sales floor and windows to ensure proper lighting placement, store cleanliness, and maintenance of displays and propsBusiness OperationsUpholds and ensures compliance with shipments, transfers and restock standardsAdheres to and develops awareness around internal and external loss‑prevention proceduresSets clear objectives and expectations to drive a consistent store experience and excellent operational and visual standardsEncourages and demonstrates adaptability, positively effecting change and enabling the team to successfully execute a shared visionQualifications3+ years of Retail Management experienceExceptional leadership, selling, and customer service skillsStrong merchant skills and a history of delivering financial resultsProven record of hiring and developing great talentExperience in coaching, counseling, and conflict resolutionIndependent, proactive, results‑driven work ethicUtmost character, honesty, and transparencyRequirementsHigh school diploma required (college degree preferred)Must be at least 18 years of age or olderContinually able to stand, walk, and reach overhead; bend, squat, and kneel as needed while organizing and stocking inventoryAbility to deliver excellent customer service while implementing loss‑prevention practicesAble to lift up to 30 lbs regularly and perform store maintenance tasksMust be able to reliably commute to and from the work locationMust be available to work 40 hours per week—including weekends (Friday, Saturday, Sunday), evenings, and holidays as neededFull‑Time BenefitsCompetitive salaryInsurance plans covering 79‑90% of health premium for employees and 100% for dental and vision of family/dependentsFree bootsGenerous employee discountsWe are an Equal Opportunity Employer and we encourage all qualified individuals to apply. Information collected during the application process is subject to our privacy policy.#J-18808-Ljbffr