Highlights
Whether greeting guests at the front counter, serving meals in the dining room, or ensuring our drive-thru runs smoothly, FOH Team Members are the face of Chick-fil-A Hays. As a locally owned and operated Chick-fil-A restaurant, we believe success begins with people, and we are committed to equipping our leaders to make a lasting impact both inside and outside our restaurant.
Numbers & Facts
| Location | Hays, KS |
| Salary | $11–$15 |
Description
About Chick-fil-A Hays
At Chick-fil-A Hays we believe working here is more than a job; it’s an opportunity to be part of a team that values growth, excellence, and care for others. As a locally owned and operated Chick-fil-A restaurant, we believe success begins with people, and we are committed to equipping our leaders to make a lasting impact both inside and outside our restaurant.
Our core values guide everything we do:
- Character – we seek to employ those top-tier individuals that exemplify excellence in all that they do both inside and outside the four walls of the restaurant.
- Care – that is genuine and intentional for guests and team members alike
- Connect - with everyone we come in contact with to build meaningful relationships and re-markable experiences.
- Culture - that is healthy, fulfilling, welcoming, fun, and passionate about executing with excellence - everyday.
- Community – we love Hays and wish to be a shining light so that we may leave a legacy of impact through daily excellence.
Position Summary
The Front of House (FOH) AM Team Member plays a vital role in creating a welcoming and efficient experience for every guest. Whether greeting guests at the front counter, serving meals in the dining room, or ensuring our drive-thru runs smoothly, FOH Team Members are the face of Chick-fil-A Hays. This role is ideal for individuals who are guest-focused, energetic, and committed to delivering service with a smile to our Breakfast-Lunchtime Guests. Our AM Team typically operates between the hours of 5:30am-5:00pm (Shifts can range between this timeframe).
Guest Experience & Service
- Provide a warm, genuine greeting to every guest and serve with care.
- Execute Chick-fil-A’s “Core 4” hospitality behaviors: Create Eye Contact, Share a Smile, Speak Enthusiastically, and Stay Connected.
- Take guest orders accurately and efficiently at the counter or drive-thru.
- Deliver food promptly, ensuring orders are complete, accurate, and presented neatly.
- Anticipate guest needs and go the extra mile to create memorable experiences.
Operational Excellence
- Follow all food safety, cleanliness, and health department standards.
- Maintain dining room, restrooms, patios, and front counter areas to Chick-fil-A standards.
- Assist with stocking, organizing, and restocking supplies as needed.
- Support smooth drive-thru operations, including taking orders on iPOS, assembling beverages, and ensuring timely delivery.
- Handle guest concerns with professionalism and a solutions-focused attitude.
Team & Culture
- Contribute to a positive, team-oriented environment by encouraging and supporting others.
- Communicate clearly and respectfully with team members and leaders.
- Follow all uniform, appearance, and punctuality expectations.
- Uphold Chick-fil-A’s culture of honor, dignity, and respect toward all guests and team members.
- Must demonstrate a team-first mindset by willingly supporting additional responsibilities as needed to ensure an exceptional guest and team member experience.
Additional Expectations
- Demonstrates flexibility by performing other duties as assigned to support operations and team success.
- Must be able to safely lift up to 25 lbs, work in a fast-paced environment and stand for extended periods.
- Maintains consistent and reliable attendance with dependable transportation.
- Upholds Chick-fil-A Hays’ standards of excellence, integrity, and professionalism in all interactions.
Qualifications
- A genuine desire to serve and care for others.
- Strong interpersonal and communication skills.
- Ability to work in a fast-paced, high-energy environment.
- Must be able to safely lift up to 25 lbs and stand for extended periods.
- Dependable, punctual, and able to work independently or on a team.
- Willingness to learn and take on new challenges.
- Availability for various shifts including mornings, evenings, and weekends.
- Education: None requireed
Preferred Experience (Not Required):
- Previous experience in hospitality, retail, or food service.
- Familiarity with Chick-fil-A standards and culture.
Benefits & Perks
- Competitive Pay based on experience and availability.
- Flexible Schedule
- Paid training
- Monthly Contribution toward health, vision & dental insurance for full-time employees.
- Daily Meal Allowance during scheduled shifts.
- Scholarship Opportunities through Chick-fil-A Remarkable Futures.
- Tuition Assistance (full-time only)
- Referral Bonus Program for qualified hires.
- Closed on Sundays – time for rest, family, and community.
- Opportunities for growth and leadership development within the restaurant.
Our Commitment
At Chick-fil-A Hays, we believe every guest deserves a remarkable experience and every team member deserves an environment where they can grow, feel valued, and make a difference. Join a team that’s passionate about serving with excellence, developing people, and inspiring purpose every day.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Join the Team at Chick-fil-A Hays
3404 Vine St, Hays, Kansas
Looking for more than just a job? At Chick-fil-A Hays, we're building something special — and we’d love for you to be part of it. We’re always looking for passionate, high-character individuals who want to make a difference, serve others, and grow alongside a team that feels like family.
Whether you’re seeking a part-time role or a full-time path to leadership and beyond, there’s a place for you here. As a Team Member, you’ll help create unforgettable guest experiences, foster an uplifting work environment, and contribute to a culture built on excellence, service, and purpose.
We believe work should be meaningful, fun, and rewarding — and we can’t wait to meet team members who feel the same.
️ Apply today and discover what makes Chick-fil-A Hays a great place to work!