| Location | Corona |
Serves as a Staff Support Specialist (MSS-1) at terminal facilities and terminal services. Responsible for tactical, strategic, and administrative support of multiple program areas such as training, quality control, quality assurance, traffic management, airspace and procedures, plans and programs, operational automation, military operations, special and security operations, safety management system, safety reporting and other areas of specialty identified collaboratively at the local level. The work requires a comprehensive knowledge of the ATC field and familiarization with the many integral components of the industry which comprise the National Airspace System. Specialists must have the ability to apply this knowledge to the analysis, evaluation and development of new methods, studies, approaches, and procedures. The Staff Support Specialist must be knowledgeable of agency wide programs, facility goals and objectives. Must be able to communicate clearly and tailor their message to the target audience. While not required, hardware/software experience is desirable. Some travel will be required. Performs daily functions of maintaining and or improving operational material and or resources within the assigned areas of specialty. Makes recommendations for new projects/studies, taking into account available resources and the accomplishment of facility goals and objectives. Analyzes and evaluates the effectiveness of equipment, facilities, and procedures. Conducts investigations, evaluations, and briefs facility personnel. Develops methods to improve customer service and the quality of support provided.