["Acura Service Advisor","Acura Service Advisor"]

Mile High Acura is award winning dealershipthat will kick start your career into gear. 10 out of 11 months we have been #1 in the district.We have a great reputation in the community with many repeat customers in both sales and service. Our dealership is flourishing and we're adding to our team. About Acura & The Role As an Acura Service Advisor, you will play a critical role in delivering an ownership experience that reflects Acura's commitment to precision, performance, and long‑term reliability. This position is ideal for a professional advisor who understands how to balance technical knowledge, consultative selling, and exceptional guest care.You will be the primary point of contact for service guests, ensuring clear communication, accurate recommendations, and a seamless service experience from initial write‑up through final delivery.Key Responsibilities Welcome Acura guests professionally and establish trust through transparent communicationAccurately document vehicle concerns and perform needs‑based service consultationsRecommend Acura‑factory‑approved maintenance and repair servicesPrepare, review, and explain estimates clearly and confidentlyMaintain consistent communication with customers regarding service status and timelinesCoordinate with technicians and service leadership to ensure quality repairs and efficiencyPromote Acura maintenance milestones and value‑added services without pressureProcess repair orders, warranty documentation, and closing paperwork accuratelyDeliver vehicles with a professional explanation of completed work and next service needsMaintain CSI, retention, and sales performance standards consistent with Acura brand expectationsQualifications 2+ years of Service Advisor experience (Acura, Honda, or luxury/import brand preferred)Strong communication, organization, and customer‑handling skillsAbility to manage multiple repair orders in a fast‑paced environmentProfessional appearance and demeanor appropriate for a premium brandWorking knowledge of dealership DMS systems (CDK, Reynolds, Tekion preferred)Valid driver's license with a clean driving recordWhat We Offer Competitive compensation with performance‑based incentivesMedical, dental, vision, and optional benefits401(k) with company matchPaid time off and paid holidaysAcura manufacturer training and career growth opportunitiesEmployee discounts on service and vehicle purchasesWhy Join Our Acura Team? Acura owners expect precision, efficiency, and transparency—and we deliver. Our service department operates with a strong culture, high standards, and a customer‑first mindset. If you take pride in providing an elevated service experience and want to grow with a respected performance‑luxury brand, we want to meet you.We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.#J-18808-Ljbffr