Our Fortune 500 pharmaceutical client is seeking dedicated, customer-focused Patient Experience Representative to join their growing remote team. If you have a passion for helping others and thrive in a fast-paced environment—this could be the perfect fit for you!
Position Overview:
Job Title: Patient Experience Representative
Pay: $16/hr. Weekly Pay plus Benefits
Schedule: 8am-10pm EST. M-Sat. (Must be able to work any 8hr Shift between the hours of operation)
Projected Start: 11/16
Equipment Provided and shipped directly to your home.
Job Details:
- Provide excellent customer service and patient support.
- Verify patient information.
- Answer inbound calls and may perform outbound calls assisting patients with their concerns regarding their prescription benefits.
- Gathering and reviewing patient billing and medical information.
- Operating according to the guidelines of the Federal Health Care Program.
Job Qualifications:
- Must have 1 year or more of RECENT call center experience. (NO EXCEPTIONS)
- Knowledge of medical terminology, HIPAA regulations, and patient privacy practices in PLUS!
- High attention to detail and accuracy in data entry
- Basic technical troubleshooting skills for common remote work issues
- HS Diploma/Equivalent