(1114244) Senior Agile Project Manager / Scrum Master - Ecommerce ERP

Senior Agile Project Manager / Scrum Master – eCommerce ERP

Diversified Services Network, Inc. (DSN) is seeking a full-time Senior Agile Project Manager / Scrum Master – eCommerce ERP to join our team in Dallas, TX, Chicago, IL, Peoria, IL. We offer a remote work model with occasional onsite work required, full benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk!

Position Overview

This role serves as a hybrid Project Manager and Scrum Master supporting delivery teams across an enterprise-scale eCommerce ERP transformation program. The individual will facilitate Agile ceremonies, drive work decomposition and backlog prioritization, manage dependencies and milestones, coordinate stakeholder communications, and help ensure delivery commitments are met. This role is critical to maintaining alignment across teams, improving delivery predictability, and providing transparency into program progress, risks, and outcomes across complex, enterprise-scale workstreams including release planning, readiness, coordination, and execution.

Key Contributions & Responsibilities

•       Facilitate Agile ceremonies — Daily Standups, Sprint Planning, Backlog Refinement, Sprint Reviews, and Retrospectives — and coach teams on Agile principles, Scrum practices, and continuous improvementPartner with Product Managers, Product Owners, and technical teams to decompose, refine, and prioritize backlog items in Azure DevOps, ensuring a healthy, execution-ready backlog aligned to delivery commitments
•       Ensure user stories, acceptance criteria, estimates, and dependencies are clearly defined and understoodRemove impediments, resolve blockers, and escalate risks and issues as needed
•       Coordinate execution and manage dependencies across multiple teams and workstreams to drive alignment and delivery predictabilitySupport Program Increment (PI) Planning, sprint planning, and release planning activities, including release readiness and deployment coordination
•       Track project milestones, delivery commitments, risks, assumptions, issues, and dependencies (RAID)Develop and maintain Azure DevOps dashboards, metrics, and reporting to provide visibility into progress, risks, and outcomes
•       Prepare and communicate delivery status, milestones, risks, and key decisions to stakeholders and leadershipFoster collaboration, accountability, and effective communication across business, product, engineering, and vendor teams
•       Drive adherence to Agile standards and delivery best practices to support on-time, in-scope delivery of high-quality ERP capabilitiesCollaborates with the Dealer and Rental Systems PMO team and the broader ERP program team, including external partners

  Requirements

  Candidate Requirements

  Education & Experience

•       Bachelor's degree preferred, with 5+ years of combined Project Manager/Scrum Master experience, including 3+ years specifically as a Scrum Master ORIn lieu of a degree, 8+ years of combined Project Manager/Scrum Master experience, including 5+ years specifically as a Scrum Master

  Required Technical Skills

•       Experience in eCommerce environmentsAzure DevOps expertise, including backlog management, work item decomposition, sprint planning, tracking, dashboards, and reporting
•       Strong Agile and Scrum knowledge with experience facilitating Agile ceremonies and coaching teams; SAFe experience a plusProject and program management experience, including milestone tracking, dependency management, RAID management, and stakeholder communications
•       Experience coordinating work across multiple teams and managing delivery against commitmentsTechnical understanding of the software product development lifecycle and digital product delivery practices
•       Proficiency with Microsoft collaboration tools, including Teams, SharePoint, and Microsoft 365Miro experience a plus

  Soft Skills

•       Excellent communicationStrong facilitation and meeting leadership skills
•       Relationship building and stakeholder managementCross-functional collaboration
•       Servant leadership mindsetConflict resolution and negotiation
•       Organizational and prioritization skillsCritical thinking and problem solving
•       Ability to build alignment and gain buy-inResults-oriented and outcome-driven

  Benefits

  • 401(k)
  • Dental insurance
  • Vision Insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Paid Holidays

  Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! https://www.dsnworldwide.com

  Salary expectations: 107,000-114,000 per annual