Customer Service Supervisor
Customer Service Supervisor SUMMARY
Work with a team of customer service professionals to create a culture of premium customer service. Provide resolutions to customer complaints while adhering to company policies and guidelines. Document and maintain a record of all customer complaints. Explain the company policies to customers concerning their queries and concerns. Work with team members and supervisors to resolve issues on the vendor end when needed. Handle a large number of requests per day on chat, email, or call. Maintain a pleasant demeanor and tone for the entire work shift.
Salary
Customer Service Supervisor Salary in Los Angeles, CA
$22.20 / hour
Los Angeles, CA$19.80 / hour
NationalSimilar Roles
Customer Service Supervisor also qualify for the following roles. You should evaluate them to see if they are better fit for your financial and life style goals
-
Customer Service Representative (Office And Administrative Support)$ 15.08 - 37.49/hour
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.
-
Administrative Assistant$ 15.39 - 31.01/hour
Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
-
Customer Service Manager$ 15.97 - 31.19/hour
Implement the processes, and assist in developing further strategies and policies to ensure higher customer satisfaction and higher profitability. Manage the resolutions and billing team members and provide strategic support from time to time. Lead the operations team and identify opportunities to streamline processes. Work to create a better customer experience and speed up internal processes. Provide leadership to resolve all staff and customers' queries and concerns. Keep an eye on key accounts and manage them personally if needed. Manage the recruitment, training, and retraining of all team members.
Sorry the Community Page for "Customer Service Supervisor" does not exist yet. Please leave us your email address and we will update you when it is ready!
Recommended Jobs
Recommended Jobs for Customer Service Supervisor in Los Angeles, CA
-
W5 days agoCustomer Service & E Commerce Supervisor (Customer Service, In Store Shopper Supervisor)Whole Foods Market CA - Santa Monica Full-Time
-
GTodayCustomer Service Supervisor NkGat Airline Ground Support CA - Burbank Full-Time
-
F15 days agoCustomer Service SupervisorFloor & Decor Holdings, Inc. CA - Downey Full-Time
Register to apply for jobs.
To get more relevant job recommendations, share your skills and your desired salary range.