Customer Service Manager SUMMARY
Implement the processes, and assist in developing further strategies and policies to ensure higher customer satisfaction and higher profitability. Manage the resolutions and billing team members and provide strategic support from time to time. Lead the operations team and identify opportunities to streamline processes. Work to create a better customer experience and speed up internal processes. Provide leadership to resolve all staff and customers' queries and concerns. Keep an eye on key accounts and manage them personally if needed. Manage the recruitment, training, and retraining of all team members.
Salary
Customer Service Manager Salary in US
$19.80 / hour
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Customer Service Manager also qualify for the following roles. You should evaluate them to see if they are better fit for your financial and life style goals
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