Brand Advocate SUMMARY
Brand advocates have deep product knowledge of the entire product line offered by their employer. Spend most of their work shift socializing with customers to understand their needs and recommending relevant products. Contribute to the business’s success by providing support in merchandising, operations, and marketing. Must be able to engage customers and act as a brand ambassador. Build relationships with the customers and take ownership by handling customer returns and complaints. Support in inventory transfer and help prevent theft as a watchful member of the team. Deliver a premium customer experience in person or via other platforms. Escalate concerns to the manager/management when appropriate. Always aim to end things with customers on a positive note.
Salary
Brand Advocate Salary in US
$39.30 / hour
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