PART_TIME

FEED

HOUR

Training will be provided to familiarize you with the company's products and services, ensuring you can assist customers efficiently. As a remote position, candidates will need to be self-motivated and have a suitable workspace to engage with customers effectively.

<p>Our client, a customer service company, is seeking a Customer Support Specialist to provide assistance and support to customers. This part-time position involves addressing customer inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate will possess strong communication skills and a customer-centric attitude.</p><p>The role requires effective problem-solving skills and the ability to work well in a team environment. As a remote position, candidates will need to be self-motivated and have a suitable workspace to engage with customers effectively. Training will be provided to familiarize you with the company's products and services, ensuring you can assist customers efficiently.</p><h3>Responsibilities</h3><ul><li>Assist customers via phone, email, and chat</li><li>Resolve customer issues and inquiries promptly</li><li>Document customer interactions in the CRM system</li><li>Provide product information and educate customers</li><li>Collaborate with team members to enhance service quality</li><li>Participate in training sessions and team meetings</li></ul><h3>Requirements</h3><ul><li>Strong verbal and written communication skills</li><li>Ability to work in a fast-paced environment</li><li>Familiarity with customer service software is a plus</li><li>Excellent problem-solving skills</li><li>High school diploma or equivalent</li><li>Availability to work flexible hours</li></ul><h3>Benefits</h3><ul><li>Competitive hourly wage</li><li>Remote work flexibility</li><li>Paid training and ongoing support</li><li>Opportunities for career advancement</li><li>Access to company resources and tools</li><li>Friendly and supportive team environment</li></ul>

Careerscape

Customer Support Specialist

Communication Skills

Customer Experience

Customer Relations

Customer Relationship Management (CRM) Systems

Customer Service Software

Customer Support/Service

Customer Training

High School Diploma

Presentation/Verbal Skills

Problem Solving Skills

Resolve Customer Issues

Team Player

Writing Skills

CS-Recruiters

Part Time Quality Specialist Jobs in Jersey City, NJ

Part Time Quality Specialist Jobs in Jersey City, NJ

Customer Support Specialist Careerscape