Project Engineer, ADC West Amazon Data Services, Inc.Project Engineer, ADC WestSidney, OHThe Data Center Project Engineer will be part of the onsite Construction Management team and will own the communication coordination with our vendors, information workflow, and coordination of document management, including requests for information (RFI), change orders, reports, and schedule updates. • Developing and maintaining comprehensive tracking systems for design modifications, RFIs, and change orders, creating detailed dashboards with priority levels and deadlines for regional leadership review.
Construction Manager , ADC West Amazon Data Services, Inc.Construction Manager , ADC WestPlain City, OHThe Data Center Construction Manager will be responsible for construction project management and oversight of construction-related activities as they relate to new builds or general capital projects. You will work alongside partner teams such as Operations, Networking, Controls, Security, and Commissioning to build Data Centers that directly support our Customers.
Data Center Controls Engineer, Data Center Capacity Delivery - Controls Amazon Data Services, Inc.Data Center Controls Engineer, Data Center Capacity Delivery - ControlsTrenton, OHAWS Data centers have multiple components such as generators, uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor’s work to ensure compliance with the scope, design, SOO and applicable local codes.
NewArchitectural Design Engineer Purple DriveArchitectural Design EngineerDelaware, OH$100,000–$120,000 / yearFull timeWe’re looking for an Architectural Engineer who can translate complex technical requirements into smart, efficient, and future-ready designs for mission-critical facilities. If you’re driven to design with purpose and want to help build the backbone of the digital world, this is your opportunity to make a meaningful impact.
NewElectrical Engineer Synerfac Technical StaffingElectrical EngineerSabina, OH$75,000–$100,000 / yearInvestigate, design, purchase & validate hardware solutions to support automotive production processes (utilizing PC control boxes, digital I/O, machine vision systems, barcode readers, data acquisition devices, etc). The Electrical Engineer will be responsible for providing technical support to the organization in the area of testing for current production and new model addition.
Automation Engineer Amazon.com Services LLC - A57Automation EngineerLebanon, OHYou will understand, maintain and troubleshoot material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems. - Bachelor's degree in computer science, electrical engineering, automation engineering, or equivalent, or 2+ years of Ladder Logic and structured programming from Siemens, Allen-Bradley, or Codesys PLCs experience.
AMER Regional Program Manager, AMER Construction Programs Amazon Data Services, Inc.AMER Regional Program Manager, AMER Construction ProgramsNew Carlisle, OHKey responsibilities include: • Deploy periodic business reviews to monitor progress and influence business decisions with regional and cross-regional impact • Conduct analytical deep dives on milestone misses and KPI performance to identify root cause and fix actions • Deliver weekly progress reporting, build readiness support, escalation reports, and regional pre-syncs at T-6 • Serve as single point of contact for regional initiative management — from concept through AMER-wide deployment • Drive alignment with partner teams to reduce CM level of effort and remove blockers • Compile monthly build health metrics across Safety, Quality, Delivery, Cost, and Security pillars • Develop and scale processes, tools, and templates that prevent and remediate delivery issues. Regional Program Managers are constantly challenged to deliver analytical insight, identify delivery risks before they impact milestones, and drive alignment across cross-functional partner teams — all while ensuring leadership has the information it needs to make timely, informed decisions.
Commissioning Area Manager, AMER-Central ACx Amazon Data Services, Inc.Commissioning Area Manager, AMER-Central ACxNew Carlisle, OHKnowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units. The Cx Manager is responsible for managing a team of Commissioning Engineers (CxE), who run commissioning projects by coordinating with vendors, contractors, and other teams involved in the construction and commissioning of various systems such as: -Medium and low voltage power systems.
NewControls Engineer Amazon Data Services, Inc.Controls EngineerHilliard, OHAWS Data Centers have multiple components such as generators, uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. - Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor’s work to ensure compliance with the scope, design, SOO and applicable local codes.
Engineering Operations Technician Amazon Data Services, Inc.Engineering Operations TechnicianNew Carlisle, OHThey will maintain, operate, and troubleshoot, Data Center Operation’s Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors. They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems.
NewMechanical Engineer- HVAC JobotMechanical Engineer- HVACAkron, OH$90,000–$140,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Project experience spans healthcare, education (K–12 and higher ed), federal and military, justice, commercial, industrial, residential, hospitality, data centers, and other institutional markets.
NewCommissioning Engineer (Data Centers) JobotCommissioning Engineer (Data Centers)Dublin, OH$80,000–$120,000 / yearMust be self-motivated and well versed in Data Center projects touching on large building MEP systems design, commissioning, retro-commissioning, energy modeling/analysis and construction for complex buildings. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewLead DevOps Engineer Vaco LLCLead DevOps EngineerDublin, OH$70–$80 / hourDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. This is a deeply hands-on position responsible for executing and improving deployments, observability, and core operational practices to reduce risk caused by opaque processes, undocumented knowledge, and single points of failure.
Controls Manager Amazon Data Services, Inc.Controls ManagerDublin, OHThe candidate will possess industrial Controls System experience, project management, mechanical, electrical or technology background that enables him/her to undertake the challenges of sophisticated controls platforms and a demonstrated ability to think broadly and strategically in aligning building controls and automation with the larger objectives of the business. The Data Center Capacity Delivery team is looking for exceptional individuals to join our organization as a Controls Manager, responsible for the building management systems and electrical power monitoring system (BMS/EPMS) deployment and service within Amazon data centers.
Infrastructure Engineer 2/3 Vaco LLCInfrastructure Engineer 2/3Columbus, OH$100,000–$120,000 / yearDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Extensive technical knowledge of networking concepts such as Meraki, Cisco, and VoIP, as well as core platforms including VMware, Windows Server, Linux, SQL, Exchange, and SolarWinds or similar monitoring tools preferred.
NewSenior Integration Engineer DCS CorporationSenior Integration EngineerDayton, OHExperience leading and working in Agile teams, including roles like Scrum Master or Product Owner, and using tools like MS TFS, Confluence, and Jira. At DCS—an employee-owned company known for innovative solutions in Defense, Aerospace, Human Factors, and Security—you’ll help create the computing systems that power advanced analysis from day one.
NewIntegration Engineer DCS CorporationIntegration EngineerDayton, OHIf you are interested in supporting the development of secure and reliable computing solutions and want to contribute to important national security projects, this role offers the opportunity to work with new technology and system analysis. At DCS—an employee-owned company known for innovative solutions in Defense, Aerospace, Human Factors, and Security—you’ll help support the computing systems that power advanced analysis.
Data Center Technician, ADC InfraOps DCO Tech Amazon Data Services, Inc.Data Center Technician, ADC InfraOps DCO TechPlain City, OHWe pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
PlatformOne Software Engineer DCS CorporationPlatformOne Software EngineerDayton, OHThe DCS Air and Space Technology Sector is seeking a qualified candidate to apply advanced knowledge in the areas of software engineering, systems engineering, DevSecOps, and information technology for the technical design, development, modernization, integration, and sustainment of complex software systems supporting U.S. Department of Defense customers. As a member of our team, the successful candidate will support software development and modernization efforts in a secure DoD environment, including work associated with PlatformOne-aligned development practices, cloud-enabled software delivery, CI/CD pipelines, automated testing, secure coding, and mission application sustainment.
NewSystems Engineer, Journeyman - TS DCS CorporationSystems Engineer, Journeyman - TSDayton, OHThe MIT is responsible for translating operational requirements into technical solutions, developing integrated architectures, assessing and mitigating risks, supporting acquisition execution strategies, and coordinating test and evaluation activities to ensure capabilities are delivered to operational users. C3BM’s main efforts are Architecture and Systems Engineering (ASE), Operational Response Team (ORT), and multiple mission integration teams such as Air, Maritime, and multiple acquisitions consisting of both the Advanced Battle Management System (ABMS) and Space.
DevSecOps Engineer ARCTICOM LLCDevSecOps EngineerKettering, OHParticipate and contribute to a team of resources with the collective knowledge, skills and provide subject matter expertise in Oracle EBS solution Architecture, Oracle Database, Real Application Clusters, Governance Risk & Compliance, Oracle Discoverer, User Productivity Kit, Service Oriented Architecture (SOA) suite, BPEL, Oracle Single Sign-on, Oracle Access Manager, Oracle Internet Directory, Application Development Framework, Oracle Data Integrator, Oracle OEM, Fusion Middleware, OBIEE, Flex Deploy, and Groovy programming language in a Cloud environment. Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services.
NewWindows Sytstem Engineer Vaco LLCWindows Sytstem EngineerDayton, OH$50–$60 / hourDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure.
Electrical Controls / Automation Engineer Integrity Technical ServicesElectrical Controls / Automation EngineerAlliance, OH$70,000–$100,000 / yearFull timeA well established and growing original equipment manufacturer located in the Alliance, Ohio area is seeking an Electrical Controls / Automation Engineer. Define and implement solutions for project system requirements and develop system specifications for industrial drive and automation systems.
NewSr. Site Reliability Engineer System OneSr. Site Reliability EngineerWest Chester Township, OH$160,000 / yearYou will own critical projects from design through deployment, with a major focus in your first year on infrastructure modernization and a hosting migration initiative. We’re seeking an experienced Senior Site Reliability Engineer to join a small, high-impact infrastructure team.
NewField Engineer PlanIT GroupField EngineerBowling Green, OHTechnical Software Stack: High proficiency using construction management and engineering applications including Bluebeam, Procore, Textura, and MS Visio, alongside the core MS Office Suite (Excel, Word, Outlook, PowerPoint). Our client is seeking a highly structured, detail-oriented Field Engineer to serve as the critical technical liaison between office project management and field execution at our hyperscale data center construction site in Bowling Green, OH.
NewField Engineer- Hyperscale Data Center PlanIT GroupField Engineer- Hyperscale Data CenterBowling Green, OHUnder the supervision of Project Management, the Project Engineer's responsibilities include, but are not limited to, development of pre-work and post work submittal packages, processing, validating and compiling cable test reports, drafting and processing RFIs, preparing change order requests, verifying field conditions against design documents, ensuring working sets of drawings and specifications are kept up-to-date, maintaining redline / as-built drawing sets and keeping project records appropriately filed. Strong leadership presence with the ability to mentor junior field staff, lead site walks, and represent the telecom discipline in cross functional meetings.
NewSupply Chain Analyst (Outbound Network Design) Penske Truck RentalSupply Chain Analyst (Outbound Network Design)BEACHWOOD, OHWith operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Requires frequent use of computer systems, including extended periods of screen-based work and the ability to maintain visual focus for data analysis and system interaction.
NewSenior Staff Systems Engineer - B2B Communications Penske Truck RentalSenior Staff Systems Engineer - B2B CommunicationsBEACHWOOD, OHSenior Staff Systems Engineer - B2B Communications is responsible for working with various application owners, project leaders, vendors and customers responsible for establishing data exchange connections with trading partners (customers, vendors, and logistics companies) to facilitate integration of Penske and trading partner’s applications and data. • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
Engineer I - Analyst (Logistics) PenskeEngineer I - Analyst (Logistics)Beachwood, OHFull timeWillingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. They solve problems presented to them to support customers, development activities or request for proposals by designing, developing, analyzing or implementing comprehensive supply chain solutions.
NewLoss Control Engineer V- #26-17558 US Tech Solutions, Inc.Loss Control Engineer V- #26-17558New Albany, OHCollaborate with our internal teams to monitor the safety programs on project sites and maintain a good working relationship to facilitate zero incidents. Must hold sufficient industry knowledge to understand the design and deployment of technical electrical and mechanical systems as related to data center construction processes.
NewLoss Control Engineer V- # 26-17551 US Tech Solutions, Inc.Loss Control Engineer V- # 26-17551New Albany, OHNeeds person to focus on New Albany Data Center/Live space – existing building owners – knowing how to navigate XFN aspect of working/Non-confrontational - Dealing landlords, tenants, neighbor. Collaborate with our internal teams to monitor the safety programs on project sites and maintain a good working relationship to facilitate zero incidents.
NewControls Technician, Data Center Capacity Delivery Amazon Data Services, Inc.Controls Technician, Data Center Capacity DeliveryTrenton, OHThe Data Center Global Services team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. They will verify, configure, and troubleshoot field devices including Air Handler Unit (AHU) controllers, Variable Frequency Drives (VFDs), Temperature and Pressure Sensors, and Third Party Network or Serial Devices, controllers and network equipment.
NewSr. Construction Manager, MLZ Data Center Construction Amazon Data Services, Inc.Sr. Construction Manager, MLZ Data Center ConstructionNew Carlisle, OHWork alongside partner teams such as Operations, Networking, Controls, Security, and Commissioning to build Data Centers that directly support our Customers. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
NewControls Technician Plastipak Packaging, Inc.Controls TechnicianMedina, OHUse your knowledge of RS Logix 500, 5000, computer networking, HMI, and robotics to repair and maintain machinery and mechanical equipment, such as electric motors, pneumatic systems, conveyor systems, vision systems, production equipment, and plant support machines. If you are ready to take your skills to the next level in a high-growth industry with exceptional job security and potential for advancement, join Plastipak as a Controls Technician.
Service Engineer AxelonService EngineerSandusky, OHProvide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime. Experience supporting servers or data center hardware in a field, enterprise, or customer-facing environment.
NewControls Technician, Data Center Capacity Delivery, Amazon Data Services, Inc Amazon Data Services, Inc.Controls Technician, Data Center Capacity Delivery, Amazon Data Services, IncNew Albany, OHThese systems integrate and monitor multiple critical components, including generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic and static transfer switches, air-cooled and water-cooled chillers, pumps, cooling towers, heat exchangers, Computer Room Air Handlers (CRAHs), and air economizers. - - Associate’s degree, trade school certification, or other certified training in a related technical field with 1+ years of relevant industrial Controls or HVAC controls experience, OR 3+ years of relevant industrial or HVAC controls experience in lieu of a degree.
Control Systems Networking Engineer, Data Center Technology Systems Google LLCControl Systems Networking Engineer, Data Center Technology SystemsNew Albany, OHAs a Control Systems Networking Engineer, you will take on complex Operational Technology (OT) networking and infrastructure challenges to develop new technologies, and optimize processes to further increase our networking posture and networking infrastructure across products. To support delivering AI and Infrastructure at an unparalleled scale, efficiency, reliability and velocity, the Data Center Control Engineering team takes the control/networking design of our data centers into the future.
NewJourneyman Network Engineer Airborne Networking Systems (Active Top Secret Clearance) Macpower Digital Assets Edge Private LimitedJourneyman Network Engineer Airborne Networking Systems (Active Top Secret Clearance)Dayton, OHPosition Summary: As a Journeyman Network Engineer Airborne Networking Systems, you will lead the digital thread transforming innovative ideas into flight-ready capabilities for Major Release, focusing on requirements, architecture, and model-based systems engineering across hardware, software, and operations domains. Essential Job Functions: Architect and model the System-of-Systems using government-owned SysML/CAMEO models, DoDAF views, and interface-control documents (ICDs) capturing interactions among hardware, software, and operations with the Digital Infrastructure, SATCOM links, and cross-domain solutions.
Senior. Network Engineer ICONMA, LLCSenior. Network EngineerBeachwood, OH$47.86–$52.86 / hourExpert-level administration of Fortinet FortiGate, Cisco ASA/Firepower, and Palo Alto firewalls, including policy management, NAT, and threat prevention. Act as the top-tier escalation point for complex network outages, utilizing tools like Wireshark and NetFlow to resolve BGP/OSPF/VPN issues.
Network Engineer Booz Allen Hamilton IncNetwork EngineerColumbus, OH$77,600–$176,000 / yearOnsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements.
Network Engineer, Senior Booz Allen Hamilton IncNetwork Engineer, SeniorOH$77,600–$176,000 / yearYou Have: 5+ years of experience designing, deploying, and supporting network and security architectures within DoD hybrid environments, including implementing Zero Trust principles and advanced routing designs such as BGP AS_PATH loop prevention and max‑prefix route‑limit protection. You'll apply your expertise in routing and switching, network design and architecture, system interoperability, IP engineering, network transport layers, multi-protocol label switching, gateway protocol, and virtual routing and forwarding as you guide our team of problem-solvers to help the DoD evolve and deploy new capabilities and technologies.
Network Engineer III CareSourceNetwork Engineer IIIDayton, OH$94,100–$164,800 / yearJob Summary: The Network Engineer III is responsible for evaluating, supporting, implementing and monitoring Network Management Toolsets also, implements complex multi-site network solutions, leads projects, and serves as an escalation point for the team. Strong working knowledge of firewall and security architecture concepts (zones, micro-segmentation, NGFW policy logic, IDS/IPS placement) sufficient to design networks that meet security requirements and to partner effectively with the Security team - not hands-on firewall rule authorship.
Network Engineer QualityIPNetwork EngineerKent, OHWe offer comprehensive IT department services, including HelpDesk Support, Cloud Services, Onsite Staffing, Virtual CIO, Procurement, and IT Planning. The ideal candidate will possess excellent communication skills, capable of articulating intricate technical matters to audiences of varying technical proficiency levels.
Senior Network Engineer Quantum HealthSenior Network EngineerDublin, OhioThe Senior Network Engineer is responsible for designing, implementing, securing, and supporting enterprise network infrastructure with a strong focus on Arista switching, spine-leaf architecture, Arista CloudVision, Palo Alto firewalls, and Palo Alto Strata Cloud Manager. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!
Senior Network Engineer Scientific Games International IncSenior Network EngineerCleveland, OHIntermediate knowledge of networking protocols including but not limited to IPv4, IPv6, ICMP, IMAP, TCP/IP, DHCP, DNS, ARP, BGP, FTP, SFTP, HTTP, HTTPS, IP, OSPF, SMTP, PPP and SSH. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.
Senior Network Engineer Scientific GamesSenior Network EngineerCleveland, OhioIntermediate knowledge of networking protocols including but not limited to IPv4, IPv6, ICMP, IMAP, TCP/IP, DHCP, DNS, ARP, BGP, FTP, SFTP, HTTP, HTTPS, IP, OSPF, SMTP, PPP and SSH. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.
Sr Network Engineer (Remote - Greenville, WI/Mansfield, OH) SSI Liquidating IncSr Network Engineer (Remote - Greenville, WI/Mansfield, OH)Mansfield, OHRemote$87,000–$125,000 / yearThis role provides senior-level leadership in network architecture, security, and operational resilience, ensuring highly available, secure, and scalable connectivity across the enterprise. Mental demands include multi-tasking, decision making, problem solving, comparing, copying, computing, compiling, analyzing, coordinating, and synthesizing data.
Senior Network Engineer FEG Investment AdvisorsSenior Network EngineerCincinnati, OhioWhat You’ll Do / Position Responsibilities Network Architecture & Infrastructure Ownership Own the design, implementation, and lifecycle of enterprise network infrastructure (LAN/WAN, VPN, firewalls, cloud networking). This is a senior individual contributor role serving as the primary escalation point for infrastructure and network issues, with ownership of Microsoft M365 and Microsoft Azure connectivity, identity-integrated access, and overall user experience.
Network Engineer II (Youngstown, OH) Nordic Consulting PartnersNetwork Engineer II (Youngstown, OH)Youngstown, OhioThe Network Engineer II responsibilities include assisting in enterprise network design, implementation and ongoing support of network infrastructure hardware and software components. The Network Engineer II position is expected to lead technical projects as well as provide guidance to team members as needed to ensure quality and delivery of work.
Network Engineer City of Dublin OhioNetwork EngineerDublin, OH$82,100–$120,500 / yearLearning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services, acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.