OTHER

FEED

UNKNOWN

Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures and internal controls, and meet all training requirements in a timely manner. Responsibilities: A Customer Service Representative (CSR) is responsible to deliver a positive customer experience to current and prospective bank customers on the banking floor.

HOUR

Overview:
At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

Responsibilities:
A Customer Service Representative (CSR) is responsible to deliver a positive customer experience to current and prospective bank customers on the banking floor.  This position must be able to adapt well in the face of workplace stressors such as customers service complaints.  It requires someone who will maintain the security of customer information, prioritize items of significance, and be a team player. <ul><li>Provide quality customer service and a positive banking experience by handling financial transactions (i.e. opening of accounts) with a professional attitude</li><li>Determine customer needs, explain and sell products and services</li><li>Participate in branch prospecting efforts</li><li>Assist customers with requests such as stop payments, wire transfers, balance discrepancies, loan information, etc.</li><li>Serve as a liaison between customer and operational areas</li><li>May provide back up to the teller line as needed</li><li>Ability to understand directions and adhere to established policy and procedures</li><li>Able to remain focused</li><li>Other related duties as assigned or directed</li><li>Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures and internal controls, and meet all training requirements in a timely manner</li><li>As an integral member of the Branch, this position is also responsible to provide assistance wherever necessary to help the Branch and the Bank in achieving their annual goals</li><li>May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels</li></ul> 

Qualifications:
Education, Training and Requirements:<ul><li>High School Diploma or GED</li><li>Internal product and services knowledge</li><li>Accurate and proficient math skills</li><li>Professional and friendly interpersonal communications skills</li><li>Proficient computer skills</li><li>Clear thinking and ability to stay focused</li><li>Thorough knowledge of bank products and services</li><li>Must be able to consistently demonstrate the Company’s core values:  a strong work ethic, integrity, respect for others, responsibility, transparency and humility   </li><li>Two (2) years of bank and/or customer service normally required</li><li>All applicants must be 18 years of age or older</li></ul>  

Min:
USD $17.50/Hr.

Max:
USD $23.82/Hr.

Other Job Information:
Hours: 40 hours per week Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on! Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus. The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law. The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.

Community Financial System, Inc.

Customer Service Representative

[AW]-iCims

The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance.

Customer Service Representative (CSR)Location: 73 S. Main St in Hanover, NHCustomer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino's customers as the first responder. Daily Routine:<ul class="ul1"><li class="li1">Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance</li><li class="li1">Take customer orders (in-person or over the phone) working with our technology and Point of Sales System</li><li class="li1">Create a great in-store customer experience by cleaning, preparing, and maintaining the front of the store</li><li class="li1">Ensure orders are organized and accurate.</li></ul> Necessary Skills:<ul class="ul1"><li class="li1">Ability to multi-task/work efficiently under pressure</li><li class="li1">Ability to work in a fast-paced environment - Handle the Rush</li><li class="li1">Effective communication with team members and customers</li><li class="li1">Understand safe food handling, food storage and sanitation</li><li class="li1">Ability to work nights and weekends</li><li class="li1">Excellent customer service skills</li><li class="li1">Ability to take direction from management</li><li class="li1">Must be 16 years of age or older to be considered</li></ul>

Domino's

Communication Skills

Customer Experience

Customer Support/Service

Food Safety

Multitasking

Order Processing

Organizational Skills

Point of Sale (POS) Systems

Sanitation

Talent Acquisition

ADAPTED_NOW

Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost, and access to healthcare. May maintain a large dollar inventory desk or complex accounts as well as serve as just-in-time staffing, working inventory for team members that may be absent or backlogged.

<h3>Job Summary</h3>JOB SUMMARYResponsible for providing assistance, coaching and training to staff members, including new hires. They support and assist the Team, the Supervisor and Management with complex inventory and issue resolution. Responsible for all aspects of the billing, follow up and collection activity for payers that are Supplemental to Medicare. May maintain a large dollar inventory desk or complex accounts as well as serve as just-in-time staffing, working inventory for team members that may be absent or backlogged. May assist in special projects as assigned my management, including acting as a point of contact for internal operational questions.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.<ul><li>Responsible for all aspects of insurance follow up and collections, including making telephone calls, accessing payer websites. May maintain a large dollar inventory desk as well as serve as just-in-time staffing, working inventory for team members that may be absent or backlogged. Effectively resolve complex or aged inventory, including payment research, payment recoups with minimal or no assistance necessary. Accurately and thoroughly document the pertinent collection activity performed. Review the account information and necessary system applications to determine the next appropriate work activity. Verify claims adjudication utilizing appropriate resources and applications. Initiate telephone or letter contact to patients to obtain additional information as needed. Perform appropriate billing functions, including manual re-bills as well as electronic submission to payers. Edit claims to meet and satisfy billing compliance guidelines for electronic submission. Manage and maintain desk inventory, complete reports, and resolve high priority and aged inventory. Proactively identify issues or trending and provide suggestions for resolution. </li><li>Provide assistance, coaching and training to staff members, including new hires. Provide enhanced training and assist staff with techniques to increase production, quality and collections. Participate in the new hire peer interviewing process. Assist in special projects assigned by management.</li><li>Participate and attend meetings, training seminars and in-services to develop job knowledge. Attend various conference calls, webinars or advanced training to provide assistance to the team members. Respond timely to emails and telephone messages from the staff, management and the client. Effectively communicate issues to management, including payer, system or escalated account issues as well as develop solutions.</li></ul>FINANCIAL RESPONSIBILITY (specify Revenue/Budget/Expense): $2.5 million R&D BudgetKNOWLEDGE, SKILLS, ABILITIESTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Very good written and verbal communication skills</li><li>Strong interpersonal skills</li><li>Advanced technical skills including PC and MS Outlook</li><li>Advanced knowledge of UB-04 and Explanation of Benefits (EOB) interpretation </li><li>Advanced knowledge of CPT and ICD-9 codes</li><li>Advanced knowledge of insurance billing, collections and insurance terminology</li></ul>Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.EDUCATION / EXPERIENCEInclude minimum education, technical training, and/or experience preferred to perform the job.<ul><li>High school diploma or equivalent education</li><li>3-6 years experience in Medical/Hospital Insurance related collections</li></ul>PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Office/Teamwork Environment</li></ul>As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost, and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.
Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. 
Tenet participates in the E-Verify program. Follow the link below for additional information. 
E-Verify: <a href="http://www.uscis.gov/e-verify" rel="nofollow noopener noreferrer" target="_blank">http://www.uscis.gov/e-verify</a> 
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.

2603007176 Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

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