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Equipment Used to Perform Job:Pallet jack, box cutter, cash registers, knives, trash compactor, cardboard baler, fork lift, computer, calculator, telephone, FAX machine, two wheeler, register computer, ordering machine, use of limited power equipment, delivery vehicle, Western Union, Hunting/Fishing license computer, and money order machine. Orders merchandise (new product, promotional, seasonal, or to replenish merchandise on hand), verifies delivery of merchandise, ensures quality, compares record with merchandise ordered, and reports discrepancies.

<div><strong>Job Title:</strong> Service Manager</div><div><strong>Department:</strong> Grocery</div><div><strong>FLSA</strong>: Non-Exempt</div><div><br/><strong>General Function</strong>:</div><div>Provides prompt, efficient and friendly customer service, and ensures that customer’s needs are met. Supervises and coordinates the activities of employees or performs the work of all job levels.</div><div><br/><strong>Core Competencies:</strong></div><ul><li>Partnerships</li><li>Growth mindset</li><li>Results oriented</li><li>Customer focused</li><li>Professionalism</li></ul><div><br/><strong>Reporting Relations:</strong></div><ul><li>Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce</li><li>Positions that Report to you: All positions except those listed above or designated by the Store Director</li></ul><div><br/><strong>Primary Duties and Responsibilities</strong>:</div><ul><li>Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.</li><li>Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.</li><li>Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.</li><li>Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.</li><li>Makes an effort to learn customers’ names and to address them by name whenever possible.</li><li>Assists customers by: (examples include)<ul><li>escorting them to the products they’re looking for</li><li>securing products that are out of reach</li><li>loading or unloading heavy items</li><li>making note of and passing along customer suggestions or requests</li><li>performing other tasks in every way possible to enhance the shopping experience.</li></ul></li><li>Answers the telephone promptly and provides friendly, helpful service to customers who call.</li><li>Performs as a leader and role model and maintains positive employee relations.</li><li>Plans, prepares, and adjusts work schedules and assigns employees to specific duties and follows up to ensure duties are properly completed in a timely manner.</li><li>Supervises and coordinates activities of employees in all areas of the store (in Department Managers absence) or performs the work necessary at all job levels.</li><li>Learns to formulate pricing philosophies or merchandise, following guidelines established by the Store Director.</li><li>Ensures proper customer service throughout the store and addresses specific customer issues.</li><li>Evaluates employee performance to recommend personnel actions in their respective area such as promotion, transfer, or dismissal.</li><li>Trains and enforces safety procedures to provide a safe and healthy work environment for employees and customers and fills out customer accident forms.</li><li>Works safely to prevent on-the-job injuries, fills out first report of injury, and assigns light duty as necessary.</li><li>Compiles, stores, retrieves, and understands managerial data (i.e. sales, inventory reports, ad and display projections/actuals, etc.)</li><li>Orders merchandise (new product, promotional, seasonal, or to replenish merchandise on hand), verifies delivery of merchandise, ensures quality, compares record with merchandise ordered, and reports discrepancies.</li><li>Trains workers in store policies, department procedures, and job duties.</li><li>Ensures compliance of employees with established policy/law, security, sales, and record keeping procedures and practices.</li><li>Determines location of ad and promotional displays, ensures product quality and quantities to meet customer and store demands and profitability.</li><li>Confers with employees and assists in solving problems affecting job performance and of established policies and procedures.</li><li>Explains store services to potential personal and business account customers to generate additional business for the store.</li><li>Understands the basics of store accounting.</li><li>Maintains strict adherence to department and company guidelines related to personal hygiene and dress.</li><li>Adheres to company policies and individual store guidelines.</li><li>Reports to work when scheduled and on time.</li></ul><div><strong>Secondary Duties and Responsibilities:</strong></div><ul><li>Determines the motivational needs of employees and provides the appropriate environment.</li><li>Stays current with market trends and information (i.e.; competition, new products, equipment, merchandising techniques).</li><li>Provides continuous education for existing store employees regarding new and updated company and store policies, procedures, and job duties.</li><li>Sells merchandise to company employees, customers or issues merchandise upon requisition by authorized personnel (inter-store transfers).</li><li>Handles cash registers.</li><li>Recommends cost reduction programs.</li><li>Reviews personnel records to ensure completeness, accuracy, and timeliness and understands the basics of the payroll system.</li><li>Recommends additions, deletions and shelf allocation of merchandise to be sold in any department.</li><li>Assists in other areas of store as needed.</li><li>Performs other job related duties and special projects as required.</li></ul><div><strong>Knowledge, Skills, Abilities and Worker Characteristics:</strong></div><ul><li>Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.</li><li>Ability to do arithmetic calculations involving fractions, decimals, and percentages.</li><li>Possess the ability to interview to obtain basic information; guide people to provide basic direction; follow technical manuals and have increased contact with people.</li></ul><div><strong>Education and Experience:</strong></div><ul><li>High School or equivalent experience.</li><li>Two years or more of similar or related work experience preferred.</li></ul><div><strong>Supervisory Responsibilities (Direct Reports):</strong></div><ul><li>Instructing, assigning work, reviewing work, planning the work of others, maintaining standards, allocating personnel, and coordinating the activities of others.</li><li>Selects new employees and acts on employee problems.</li><li>Has the authority to recommend employee transfers, promotions, discipline, discharge, and salary adjustments.</li></ul><div><strong>Physical Requirements:</strong></div><ul><li>Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects.</li><li>Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.</li><li>Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.</li></ul><div><strong>Working Conditions</strong>:</div><div>This position is exposed to dust, noise, and temperature extremes. There are possible equipment movement hazards; electrical shock, and exposure to chemicals and solvents. This is a fast paced work environment.</div><div><br/><strong>Equipment Used to Perform Job:</strong></div><div>Pallet jack, box cutter, cash registers, knives, trash compactor, cardboard baler, fork lift, computer, calculator, telephone, FAX machine, two wheeler, register computer, ordering machine, use of limited power equipment, delivery vehicle, Western Union, Hunting/Fishing license computer, and money order machine.</div><div><br/><strong>Financial Responsibility</strong>:</div><div>Authorized to purchase merchandise and supplies and order repairs on equipment.</div><div><br/><strong>Contacts:</strong></div><div>Has daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with federal or state regulatory agencies regarding inspections.</div><div><br/><strong>Confidentiality</strong>:</div><div>Has access to confidential information which may include pricing, sales reports, profit and loss reports, and wages.</div><div><br/>Are you ready to smile, apply today.  </div><div><br/><em>Employment is contingent upon the successful completion of a pre employment drug screen.</em></div>

Hy-Vee, Inc.

Service Manager

Accounting

Actuals

Calculators

Corporate Policies

Cost Control

Customer Relations

Customer Support/Service

Depth Perception

Employee Relations

Equipment Maintenance/Repair

Fax Machines

Federal Laws and Regulations

Financial Management

Fishing

Forklift

High School Diploma

Hunting

Inventory Reports

Legal

Loading/Unloading

Maintain Compliance

Market Trend Analysis

Merchandising

Needs Assessment

Order Supplies

Pallet Jack

Payroll Software/Services

Performance Management

Performance Reviews

Physical Demands

Policy Development

Pricing

Problem Solving Skills

Procedure Development

Procedure Implementation

Product Merchandising

Profit & Loss

Purchasing/Procurement

Record Keeping

Resolve Customer Issues

Retail Management

Revenue/Sales Reporting

Safety Process

Safety/Work Safety

Sales

Staff Motivation

Staff Policies

State Laws and Regulations

Team Player

Technical Writing

Telephone Skills

Time Management

Training/Teaching

eCommerce

Betterteam

OTHER

The mission of Beloit Health System requires the employee to perform in a manner which ensures delivery of the highest quality of medical services at an economic value and at the highest level of patient satisfaction. Greets and directs patients and visitors in a professional manner in order to leave them with a positive impression of Beloit Health System.

<p><strong>Beloit Health System is looking to add a Front Desk Receptionist to our Team!</strong></p><ul><li style="color:#27323a;line-height:200%"><strong>Shift:</strong> 1st & 2nd</li><li style="color:#27323a;line-height:200%"><strong>Schedule:</strong> Hours between 6a - 8p (shifts up to 8 hours/day)</li><li style="color:#27323a;line-height:200%"><strong>Hours per week:</strong> Varied - Per Diem</li><li style="color:#27323a;line-height:200%"><strong>Benefits Status:</strong> Not Eligible</li><li style="color:#27323a;line-height:200%"><strong>Department:</strong> Community Relations</li></ul><p>Greets and directs patients and visitors in a professional manner in order to leave them with a positive impression of Beloit Health System. Also performs various clerical duties.</p><ul><li>Answers phone by fourth ring. </li><li>Greets visitors and callers, provides information requested. </li><li>Updates patient room changes and phone changes by calling admission office. </li><li>Runs daily pastor list. </li><li>Posts meeting information (evening shift only). </li><li>Manages escorts to ensure patient deliveries are completed in a timely fashion. </li><li>Insures that front desk phone coverage is maintained on off hours. (i.e. transfer to switchboard). </li><li>Insures scheduling and smooth operation of the valet service. </li><li>Documents and forwards all information needed by receptionist on next shift. </li><li>Flexible in working hours if needed. </li><li>Confidentiality is a must!</li><li>Completes extra projects as assigned.</li></ul><p><strong>Job Requirements</strong></p><ul><li>Excellent phone skills and pleasant speaking voice. </li><li>Ability to assess communicated needs and respond appropriately. </li><li>Ability to effectively interact with the public. </li><li>Ability to work independently with minimal supervision.</li><li>Must adhere to established hospital and Community Relations department policies, rules and regulations. </li><li>Maintain ethical conduct and keep confidential personal and medical information about patients.</li><li>Ability to speak clearly and distinctly and to interact positively with the public.</li><li>Ability to do basic computer work. </li><li>Pleasant smile and professional appearance, i.e. attire.</li><li>Must be very flexible in working hours. </li><li>Able to work holidays when needed. </li><li>Able to work different shifts </li><li>Weekdays 7am - 8pm (2 shifts) </li><li>Weekends 8am - 8pm (2 shifts</li><li>Reporting Relationship: Volunteer/Community Relations Coordinator, Executive Director of Foundation/Marketing/Community Relations</li></ul><p><strong>BEHAVIOR AND ATTITUDE</strong></p><p>The mission of Beloit Health System requires the employee to perform in a manner which ensures delivery of the highest quality of medical services at an economic value and at the highest level of patient satisfaction. Respect and consideration given to the dignity of each patient, visitor, and fellow employee is a requisite of successful job performance. </p><p>The above statements are intended to describe the essential functions and related requirements of persons assigned to this job. They are not intended as an exhaustive list of all job duties, responsibilities and requirements.</p><br/><br/><b><i>Job Posted by ApplicantPro</i></b><i></i><br/>

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Service Manager Hy-Vee, Inc.

Receptionist - Front Desk - Community Relations Beloit Health System

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