Battle Creek, MI30+ days ago
Responsible for the performance of the scuba, retail, and travel programs at their location, the Scuba Experience Manager reports to the Area Director and works to optimize the income and profit generation of these revenue streams through the hiring, training and leading of a small team of retail salespeople and a larger team of contracted dive professionals in delivering a consistently exceptional Diventures customer experience. In addition to direct customer service (about half of their time is spent on the retail floor), the Scuba Experience Manager is responsible for ensuring effective course scheduling, Try Scuba conversion, equipment sales, instructor scheduling, product merchandising, inventory management, scuba equipment service, and the store rental program.