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Zip Line Guide

Grand Canyon Resort Corporation

Peach Springs, AZ

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JOB DETAILS
SKILLS
Communication Skills, Customer Support/Service, High School Diploma, Interpersonal Skills, Lift/Move 50 Pounds, Maintain Compliance, Maintenance Services, Manual Dexterity, Operations, Presentation/Verbal Skills, Safety/Work Safety
LOCATION
Peach Springs, AZ
POSTED
30+ days ago
Benefits:
  • Competitive salary
  • Paid time off

HUALAPAI PREFERENCE
 
Position:                       Zip Line Guide
Department:                Grand Canyon West
Classification:            Non-Exempt
Salary Range:              H5
Supervisor:                  Manager
 
Disclaimer: Position Description is not meant to encompass all aspects of position, other duties may be assigned.
 
Position Summary:
The Zip Line Guide is responsible for providing a safe, fun, and engaging environment for our guests and employees on our Zip Line Course. This position is responsible for following the goals related to safety, service, and efficiency related to operating higher complexity activities. Building lasting relationships with guests and employees is key to this position’s success. This role requires a high degree of focus on safety while being comfortable working at various levels of height. We are looking for enthusiastic applicants with a personal commitment to professionalism, safety, and exceptional customer service.
 
 
Duties & Responsibilities:
  • Assist guests in a safe, professional manner on complex activities.
  • Performs all tasks for which the work group is responsible.
  • Provide a safe environment for guests and staff to participate while providing safety, fun, and engagement at the highest level.
  • Constantly monitor the adherence of safety policies to ensure that our guest and staff safety is our highest priority.
  • Working at various levels of height focusing on the safety of the guest, fellow employees, and self.
  • Greet guests and give an introductory orientation talk.
  • Inspect, repair as needed and prepare guide equipment, guest equipment, and Zip Line course daily.
  • Complete Daily Operations Check List and Report and Equipment Use Log. Complete Near Misses/Incidents when pertinent.
  • Inform Manager of any maintenance needs on the course.
  • Guide groups and demonstrate proficiency in the multitude of skills required to guide.
  • Ensure that all procedures covered in the Guide Training Manual are followed.
  • Respond when necessary to evacuate participants from the course.
  • Ensure the highest level of cleanliness at all times while actively mitigate any hazards that may arise.
 
 
 
Knowledge and Abilities:
  • Have the physical capability to assist and accommodate guests of various sizes throughout the course, including rescues.
  • Be able to hike, climb, and rappel to and from high altitudes.
  • Possess full range of overhead arm motions.
  • Have full hand dexterity.
  • Have strong upper body to pull self and the potential addition of 270 pounds more along each cable’s incline.
  • Be able to walk and stand for long periods of time.
  • Be able to decrease the speed of, and stop, guests of various weights and speeds as they approach incoming landing point.
  • Strong physical stamina and conditioning
  • Family and kid friendly.
 
Qualifications:
  • Preference given to Hualapai Tribal members.
  • Good oral communication skills, strong interpersonal skills and outgoing personality.
  • High School Diploma or GED.
  • Prior experience as a zip line guide is a plus.
  • Experienced at outdoor activities such as rope climber and/or rock climber.
 
Working Conditions:
  • Must be able to lift up to 50lbs.
  • Must be able to stand for long periods of time.
  • Must be able to work holidays & weekends
  • Comfortable working in extreme weather conditions.
  • Be comfortable with working heights of 200+ feet.
 
 
 
Applicant must pass a pre-employment drug screen and extensive background check may be required. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, sexual orientation or physical disability. However, preference may be given to persons of Indian decent in accordance with Public law 88-353, Section 703 (7-2-71) and Public Law 93-638, Section 7B
 
 
 
 
 

About the Company

G

Grand Canyon Resort Corporation

The Hualapai, meaning "People of The Tall Pines," are native people of the Southwest. Traditionally hunter-gatherers, they inhabited an area of more than 5 million acres. Their homeland stretched from the Grand Canyon southward to the Santa Maria River and from the Black Mountains eastward to the pine forests of the San Francisco peaks. Today, the Hualapai American Indian Reservation, created in 1883, is nearly 1,000,000 acres that includes 108 miles of the Colorado River and Grand Canyon. There are approximately 2,100 enrolled members of the Hualapai Tribe and nearly half live in Peach Springs, the capital of the Hualapai Nation, on Historic Route 66.

Years of social and economic hardship led Hualapai Leaders to take measures that would lead to an independent future for the generations to come. As a result, the Hualapai decided to open their land to visitors in 1988, creating Grand Canyon West as a tourism destination. Currently, multiple improvements – including a "Boys and Girls Club" facility, a "Head Start" facility and a Social Services building – have been built in Peach Springs. Many more projects are planned for the future, all made possible by Hualapai Tourism.

COMPANY SIZE
1 to 9 employees
INDUSTRY
Travel, Transportation and Tourism
WEBSITE
http://www.grandcanyonresort.com/