Youth Services Center Supervisor

Youth Services Center Supervisor

Salary

$34.69 - $37.73 Hourly

Location

Youth Services Center, 210 E. Hwy. 14, Janesville, WI

Job Type

Full Time

Job Number

RC-0805239

Department

HSD-C Youth Services Center

Opening Date

06/29/2026

Closing Date

7/10/2026 5:00 PM Central

• Description
• Benefits

Position Summary and Job Duties

This position works a 12-hour rotating swing shift on an A/B day schedule with primary hours of 11:00 AM to 11:00 PM. The position may also be required to provide coverage for alternate shifts, including 7:00 AM to 7:00 PM and 7:00 PM to 7:00 AM, as operational needs dictate.

This position is responsible for assisting with staff training, coaching, scheduling, and personnel-related matters and serves as a member of the Youth Services Center (YSC) Management Team.

Work involves supporting the administration, compliance, and overall mission of the Rock County Youth Services Center. Responsibilities include direct supervision of YSC line staff and relief staff, staff development and training, enforcement of policies and procedures, program implementation, and providing direct youth supervision coverage when necessary.

This position supports and promotes the Mission, Vision, and Guiding Principles of the Human Services Department (HSD) and performs duties in a manner consistent with the HSD Professional Standards and "Commitment to My Co-Workers.

60% - Direct Supervision- Directly Supervises YSC Line Staff and Relief YSC Line Staff

• Conduct briefings to incoming staff at shift change.
• Assign Youth Specialist to specific job duties for the shift.
• Assign and document keys, radios, and safety knives to Youth Specialist on the shift.
• Monitoring Youth Specialist attendance and being responsible for auditing it against the work rules policy.
• Make intake decisions under the Juvenile Justice Code 938 and Childrens Code 48.
• Enter Detention Risk Assessment Instrument (DRAI) into e-Wisacwis.
• Prompt Youth Specialist to engage and develop positive relationships with the youth and observe this interaction.
• Coaching and 1:1 consultations of Youth Specialists in the areas of their deficiencies and documentation supporting the conversation in a follow-up e-mail.
• Dispensing and documentation of youth medication in accordance with the Medication Administration Record (MAR) and policy and procedure.
• Utilize Docusign website to receive prescription and non-prescription medication consent from parents/legal guardians of the youth.
• Fill out Temporary Physical Custody (TPC) form and Notice of Rights and Obligations. Email these documents to the YJTPC group and YSC Support, if youth is held.
• Documenting relevant information regarding the youth and other pertinent information about the operations in the Supervisor Shift notes and update rosters of youth placed at the YSC.
• Take a leadership role in crisis and emergency situations.
• Attends bi-weekly supervisor meetings.
• Evaluates YSC Line Staff performance.
• Assist with YSC Line Staff scheduling.
• Cover Open Supervisor Shifts or overtime shifts when needed and have the ability to perform required supervisory related tasks pertaining to each shift.
• Notifying maintenance related requests by way of the Limble system on the County of Rock website.
• Ordering supplies and meals, as needed.
• Assist with YSC Line Staff related duties, when needed.
• Coordinate haircuts for the youth with the licensed barber contracted with the County of Rock.
• Facilitate random pat downs of the youth and cell searches for contraband.
• Assist the Assistant Operations Manager with entering/approving staff entries in Day Force.
• Meet with Janesville School District teaching staff to discuss behavioral concerns of the youth and strategically place the youth in educational groups that will bring about a positive learning outcome.

15% - Policies and Procedure-Develop, Enforce and Implement Policies and Procedures

• Enforce DOC 346 Licensing Policy.
• Update, Implement, and Enforce YSC Policy and Procedures.
• Conduct/Facilitate Employee Investigations.

10% - Program Implementation- Assist with Maintaining a Program that is consistent with the YSC Mission

• Assist with Maintaining and Updating the YSC Behavior Modification Program.
• Assist with Maintaining and Updating Program Materials.
• Make sure evidence-based programming or other programming as assigned is facilitated by Youth Specialist on the shift.

10% - Training

• Assist with Finding Appropriate Training Options for Staff and Supervisors.
• Assist with Facilitating the Field Training Officer Program (FTO).
• Comply with State Training Requirements.

5% - Perform other duties as assigned

Success Factors (KSAs)

Oral and Written Communications:

Must have the ability to articulate thoughts and express ideas effectively using oral, written, and non-verbal communication skills to inform, instruct, and persuade multiple audiences. Must have the ability to actively listen to others for meaning and an understanding of their needs and situations.

Interpersonal Relationships:

Must be consistent in dealing with youth, staff and external partners. Must have the ability to maintain appropriate and constructive behavior and attitude in response to difficult or adverse situations. Must have the ability and willingness to accept feedback, criticism and/or discipline; the ability and willingness to accept responsibility for actions. Must have the ability to work cooperatively with supervisors and establish cohesive, effective relationships with peers. Must demonstrate the ability to effectively work youth and staff regardless of their background or beliefs.

Judgment:

Must have the ability to act in a decisive manner, using good judgment. Must have the ability to maintain objectivity in the decision-making process; the ability to effectively prioritize situations and information and make appropriate decisions based on information received. Must have the ability to learn and apply new information; the ability to handle a variety of rapidly flowing information at once; the ability to remember numerous details.

Professionalism:

Must have the ability to act in a mature, dependable fashion; ability and willingness to maintain dependable work habits such as reporting to work on time, with little prompting and intervention. Must be able to work all shifts of a 24-hour per day period and be available for emergency call-ins. Must represent the organization to other agencies and citizens with a courteous, helpful, accurate and business-like attitude in all telephone and personal contact. Must have the willingness and ability to respect private, confidential information; the ability and willingness to support and carry out directives.

Quality of Work:

Must be able to provide high quality, accurate work. Must be able to multi-task and be able to do several things at one time and remain focused under stress. Must have the ability to adjust to new or unique situations, and the ability and willingness to show initiative in completing work assignments.

Supervisory/Training Abilities:

Must have the ability to supervise the actions of others, dealing with subordinates in a fair and objective manner. Must have the ability to effectively train subordinates in YSC polices, practices, and procedures. Must have the ability to effectively evaluate the performances of subordinates; the ability to recognize areas of improvement in performance of individuals which indicate the need for additional training, discipline, or supervisory counseling; the ability to recognize and commend superior performance. Must have sound time management/organizational skills, and the ability to implement changes in current procedures to streamline operations and accomplish more work efficiently.

• Knowledge of DOC 346 Policy
• Knowledge of Wisconsin State Statute Chapter 938 (Juvenile Justice Code)
• Knowledge of the Rock County Personnel Ordinance
• Wisconsin Juvenile Court Intake Worker Certification
• Ability to facilitate team meetings
• Wisconsin Juvenile Detention Officer Certification within the first year
• First Aid/CPR Certification within the first year
• Ability to establish and maintain effective working relationships within the facility, department and the community
• Ability to perform and make decisions in Crisis Situations
• Knowledge of FMLA, Workers Compensation and Time & Attendance Policies
• Knowledge of the Court and Intake Process
• Principles of Subject Control (POSC) Certified within the first year

Job Requirements, Education, Training & Experience

• Bachelors Degree in Criminal Justice, Psychology, Sociology, Social Work, or related social science area of study, and at least one year demonstrated experience working with at-risk youth.
• OR-
• Associates Degree and at least five years demonstrated experience working with at-risk youth.
• OR-
• Any equivalent combination of education and experience.

Demonstrated/related work experience must be detailed in the job application. Examples of work with at-risk youth may include, but is not limited to:

• Probation or Community Corrections
• Mentoring programs
• Coaching or teaching
• Recreation or after school programs
• Any programs where the mission is for progressive transformation and focus is on youth with behavior problems.
• Experience in a 24/7 facility preferred.
• Must possess a valid State Drivers license by time of employment.
• Must be certified as a Juvenile Detention Officer with the State of Wisconsin; employer will provide this certification.

Successful incumbents will be contacted by Human Resources to advance to the background investigation process. The background investigation process is a thorough and extensive process which includes, but is not limited to: completion of finger-prints, extensive background investigation questionnaire to include personal reference check, employment references check, criminal background check, interview and physical examination (pre-employment physical).

Essential Job Functions (physical elements, equipment and working conditions)

Physical Elements:

• Ability to walk up one flight of stairs
• Ability to lift and carry at least 20 pounds for at least 15 feet.
• Ability to squat to inspect cells under bunks, tables, etc.
• Ability to carry mattresses and bags of laundry
• Ability to push the food cart with trays of food
• Ability to push the mop bucket, move chairs and tables as needed
• Ability to lift, push/pull objects weighing up to 165 pounds

In an emergency situation, Supervisors must be able to physically restrain youth using the Principles of Subject Control (POSC); break up physical altercations between and with youth; provide suicide intervention and first aid as necessary; and lead evacuation and rescue efforts should there be an emergency situation in the building such as a power outage, fire, tornado, or other environmental issue.

Equipment use:

• Ability to use a computer and computer keyboard
• Ability to use a Portable Radio

Working Conditions:

• Almost all indoor work in an office setting with ability to go on off-campus activities
• A valid drivers license
• CPR/AED certification
• Possible exposure to blood and/or body fluids.

Rock County Employee

Facts and Benefits Highlights

• Rock County historic and cultural attractions:Rock County is in south Central Wisconsin along the Illinois border. The County has a population of 161,188 making it the ninth largest County in Wisconsin. Janesville, Wisconsin (pop. 64,009) is the county seat. Janesville is located on the I39/90 corridor, forty miles south of Madison, seventy-six miles west of Milwaukee and about two hours from Chicago.

Rock County's many historic and cultural attractions include the City of Evansville historic district, Beloit College (an acclaimed liberal arts institution located in the City of Beloit) and the City of Janesville's Rotary Botanical Gardens and Tallman House (an exceptional example of Italian villa style architecture from the mid 1850's).

The Cities of Janesville and Beloit have a combined symphony orchestra, as well as individual performing arts centers. The Rock County Fair and Riverfest are regional cultural celebrations held every summer in the Cities of Janesville and Beloit respectively. These Cities both have extensive park and open space networks, including portions of the Ice Age National Scenic Trail, a Statewide trail commemorating the State's geologic history. Additionally, the Rock River runs through these Cities, offering many recreational opportunities.

• Salary:

Rock County has updated their pay grid in 2023 and it has 14 steps for every classification. Below is the link to locate the compensation grid and see each of the classifications that Rock County has to offer.

https://www.co.rock.wi.us/departments/human-resources/compens

Employees are paid every two weeks on Friday (26 checks in a year). Paychecks are directly deposited in the employee's bank account. There is a two-week delay between the pay period worked and the payday. New employees generally wait four weeks before they receive their first check, which is a live paper check. Direct deposit is a requirement of employment.

• Holidays (Ordinance 18.501):

The following holidays are observed by the County and shall be granted to regular employees with pay and to temporary employees without pay, unless such employees are required to be on scheduled work:

(a) New Years Day

(b) Martin Luther King Jr. Day

(c) Spring Holiday to be observed the Friday immediately preceding Easter

(d) Memorial Day

(f) July 4th

(g) Labor Day

(h) Thanksgiving Day

(i) Friday following Thanksgiving

(j) Day before Christmas

(k) Christmas Day

(l) One Floating Holiday

(m) Any additional holiday granted by the County Board.

(n) The County Administrator may designate additional holidays in unusual circumstances with the approval of the County Board Chair and/or Vice Chair.

For employees working the standard work schedule, when a holiday falls on Saturday, it shall be observed on the preceding Friday. When a holiday falls on a Sunday, the following Monday shall be observed.

For employees not working the standard work schedule see the HR Policies and Procedures.

• Vacation (Policy & Procedure Manual 5.47):

Employees (.4 FTE or greater) hired on or after April 10, 2023, shall earn vacation according to the following schedule:

• Health Insurance including our Wellness component:

Rock County offers a dual choice point of service plan. Employees will have a choice to elect coverage with either Dean Health Care or Mercy Health Care. Employees can enroll within the first 30 days of employment, after that there is an annual open enrollment period in the fall. In the case of a qualifying event (birth, marriage, FTE increase, loss of coverage, etc.), the employee will also have 30 days to enroll or make changes. No exceptions will be made. The County will pay 90% of the premium for health insurance and the Employee may earn the remaining 10% of the premium, based on the terms of participation of the Healthy Employee Incentive Program.

• Sick Leave (Policy 5.39):

Sick leave pay shall commence on the first day of any period of illness due to accident, injury, or disease.

All full-time employees shall earn one sick leave day per month of continuous employment. All part-time employees whose regular workweek is sixteen hours or more shall earn one sick leave day on a prorated basis directly in relation to the normal full time employment period. All part-time employees, who work less than sixteen hours per week, shall not earn sick leave. Temporary and seasonal employees are not eligible for sick leave. Sick leave shall accrue to a maximum of one hundred thirty days.

• Dental Plan:

The County offers a dental plan through Delta Dental and will pay 60% of the applicable

premium for the lowest cost plan. Employees can enroll within the first 30 days of

employment, after that there is an annual open enrollment period in the fall. In the case of a qualifying event (birth, marriage, FTE increase, loss of coverage, etc.), the employee will also have 30 days to enroll or make changes. No exceptions will be made. Newly enrolled employees will likely see a double deduction on their first paycheck; premiums are paid one month in advance.

• Vision Plan:

The County offers a vision plan which employees can enroll in at their own cost. Employees

can enroll within the first 30 days of employment, after that there is an annual open enrollment

period in the fall. In the case of a qualifying event (birth, marriage, FTE increase, loss of coverage, etc.), the employee will also have 30 days to enroll or make changes. No exceptions will be made.

Newly enrolled employees will likely see a double deduction on their first paycheck; premiums are paid one month in advance.

• Life Insurance:

The County provides term life insurance through the State of Wisconsin Plan. Employees can purchase insurance in increments based on their salary, up to five times their salary. The County will contribute 20% of the cost for the first increment only - one times the employee's salary. Employees can also purchase coverage for their spouse and/or children.

• Eligibility for this benefit is tied to whether the employee is eligible for retirement benefits. (You must be expected to work for at least 12 months and 1200 hours, or have previously qualified for the WRS)
• Voluntary Benefits:

The County offers voluntary benefits which employees can enroll in at their own cost. Employees

can enroll within the first 30 days of employment, after that there is an annual open enrollment

period in the fall. Voluntary benefits may include: Disability, Hospital indemnity, Supplemental Life, Critical Illness, and Accident Insurance. Employees are responsible for 100% of the premiums for any voluntary benefits elected. Deductions are taken post tax. Please visit the Human Resources intranet page for more information.

• Deferred Compensation:

Employees can participate in one of the identified deferred compensation plans (Nationwide, Wisconsin Deferred Comp, and Security Benefits) at their own cost.

• Flexible Spending Account (Medical and Dependent Care):

Employees can elect to put an annually IRS established amount into a flexible spending account through (EBC) to pay for their own non-reimbursed medical care expenses. Employees can also put in up to $5,000 for dependent care accounts.

If you leave County employment, you have ninety (90) days to submit expenses incurred prior to your last day.

• Retirement:

Rock County participates in the Wisconsin Retirement System (WRS). Eligible employees are required to participate. What an employee receives at retirement is dependent upon several factors - age, length of service, salary.

Rock County and the employee make equal contributions to the Wisconsin Retirement System on behalf of the employer. The contribution rate is addressed in the employment letter.

Employees in protective status have the percentage contributions defined in their respective collective bargaining units.

Employees who have questions about their retirement benefits should contact WRS.

• Bereavement Leave (Policy 5.04):

In the event of a death an employee may be excused from work without loss of pay for up to a maximum of thirty-two (32) hours annually for the purpose of attending a person's wake, visitation, memorial service, funeral, or make necessary arrangements regarding the person's death, within a reasonable time after the occurrence. Reasonable time after the occurrence is defined as within six (6) months from the date of death.

No more than (32) hours can be used for the same decedent.

If additional time is required beyond the thirty-two (32) hours annually, an employee may request to use accumulated vacation, holiday, or comp-time. Sick leave can be used for a parent, spouse, or child only.

Bereavement leave cannot be accrued from one year to the next.

Bereavement leave can be used in increments of quarter hours.

A second or third shift employee may be excused from work the scheduled shift before or after the event, provided the shift begins or ends on the same calendar date of the event.

All leaves under this section shall be prorated based upon the employee's FTE.

• EAP:

The County provides an Employee Assistance Program (EAP) for employees to use for all kinds of personal and professional assistance. In the case of counseling, professional counselors are available 24 hours a day, 7 days a week. An employee can establish a relationship with a counselor over the phone or set up an in-person appointment with a counselor in the area. As of March 1, 2022, the EAP program will pay for up to six visits.

• Parking:

The County provides free parking at all its facilities.

• Workplace Attire (Policy & Procedures 5.53):

All Rock County employees are expected to present a professional, businesslike image to clients, visitors, customers, and the public. Acceptable personal appearance, like proper maintenance of work areas, is an ongoing requirement of employment with the County. Supervisors should communicate any department-specific workplace attire and grooming guidelines to staff members during new-hire orientation and evaluation periods. Any questions about the department's guidelines for attire should be discussed with the immediate supervisor.

• Employee Identification Badge (Policy & Procedure 5.08)

All Rock County employees shall have and display, an identification badge while conducting official County business. Minimal exceptions, for safety reasons, may be approved by Department Heads.

• Smoking:

All County buildings are smoke free. By County Ordinance anyone visiting or working in any County building is prohibited from smoking closer than 30 feet from any building entrance. The Ordinance also makes the entire Rock Haven Nursing Home a smoke free "campus."

Prior to new hire orientation, please access policy documents here: https://www.co.rock.wi.us/hr

Active Employees: For full policy documents, please visit the Human Resources Intranet page, "Personnel Ordinance" and "Policy & Procedure Manual". https://www.co.rock.wi.us/rchr/

Please note, you may also be subject to department specific work rules.

Still have questions? Call us! Human Resources: 608-757-5520

Employer Rock County

Address 51 S.Main Street

Janesville, Wisconsin, 53545

Phone (608) 757-5520