Young Adult Housing Case Manager (Housing Specialist)
Mac's List
Spokane, WA
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JOB DETAILS
SALARY
$12,000–$15,000 Per Year
SKILLS
Acute Care, Behavioral Health, Case Management, Child and Youth Services, Communication Skills, Community Providers, Community Relations, Crisis Intervention, Data Entry, Dental Insurance, Documentation, Driver's License, Funding, Homeless Services, Insurance, Interpersonal Skills, Maintain Compliance, Medical Record System, Presentation/Verbal Skills, Psychology, Risk, Social Work, Team Player, Time Management, Vision Plan, Writing Skills
LOCATION
Spokane, WA
POSTED
25 days ago
Young Adult Housing Case Manager (Housing Specialist)
Spokane, WA | Full-Time
We are pleased that, due to growth and internal promotions, we are looking for two passionate, mission-driven humans to join our team!
Volunteers of America Eastern Washington & Northern Idaho is a mission-driven organization dedicated to serving individuals and families experiencing homelessness and behavioral health challenges. We are committed to helping youth and young adults achieve stability, wellness, and long-term success. Position Summary
The Young Adult Housing Case Manager supports youth and young adults experiencing homelessness or housing instability by connecting them to services and helping them secure and maintain stable housing. This role works closely with community partners and landlords to ensure a coordinated, individualized approach to meeting client needs and promoting long-term stability.
Key Responsibilities
Provide services to youth and young adults experiencing homelessness or housing instability
Accept referrals and assist participants in identifying and securing safe, stable housing
Build relationships with community providers, landlords, and other partners
Provide case management services, including service planning, referrals, and advocacy
Support participants in accessing needed resources, benefits, and services
Maintain accurate and timely documentation and data entry
Participate in community collaboration and outreach efforts
Maintain compliance with program, agency, and funding requirements
Requirements
Education and Experience Required
Bachelor's degree in Social Work, Psychology, Behavioral Health, or a related field and a minimum of one (1) year of relevant experience working with youth, young adults, or vulnerable populations
OR
High School diploma or GED AND at least two (2) years of equivalent work experience
Preferred
Experience working with at-risk, runaway, or homeless youth
Experience in shelter, residential, behavioral health, or integrated care settings
Licenses and Certifications
Ability to obtain Agency Affiliated Counselor (AAC) credential within 30 days of hire
Valid driver's license and ability to maintain required insurance
Preferred Skills and Experience
Experience providing behavioral health support, psychoeducation, or crisis intervention
Knowledge of Medicaid behavioral health documentation standards
Familiarity with trauma-informed care, harm reduction, and strengths-based practices
Experience with HMIS or electronic health record systems
Experience working with high-acuity populations
Core Competencies
Ability to work within the scope of a non-licensed behavioral health role and seek supervision when needed
Strong interpersonal and therapeutic engagement skills
Ability to build rapport with young adults experiencing trauma and instability
Strong crisis intervention and de-escalation skills
Effective verbal and written communication skills
Ability to maintain professional boundaries and confidentiality
Ability to balance documentation, participant engagement, and operational responsibilities in a fast-paced environment
Ability to work effectively within interdisciplinary teams
Commitment to equity, inclusion, and culturally responsive care
Benefits
8 paid holidays and 5 floating holidays annually
100% employer-paid medical, dental, and vision insurance (~$12,000-$15,000 annual value)
Employer-paid life insurance & long-term disability (~$1,500-$2,500 annual value)
Generous PTO (vacation + sick leave)
403(b) retirement plan
Public Service Loan Forgiveness (PSLF)-eligible employer
Why Work at VOA Eastern Washington
Be part of a mission-driven organization serving young adults experiencing homelessness and behavioral health challenges
Gain hands-on experience in an integrated care model
Work alongside a collaborative, interdisciplinary team
Receive clinical supervision and professional development support
Make a meaningful impact in the lives of young adults working toward stability, wellness, and housing