Pay Rate: $16.00 an hour
SUMMARY: To welcome guests and take food and beverage orders. Responsible for a high level of guest service as described in your departments guest service standards. May be 16 years of age or older.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greet guests, take and deliver food and beverage orders
- Operate point-of-sales system and handle cash and cash equivalents
- Answer questions, and offer event and promotional information
- Assemble food items ensuring product is visually appealing
- Clean equipment, work areas and dining room
- Make sure work areas are stocked following food storage, rotation, spoilage and prevention of cross-contamination procedures
- Cross-train in other tri-restaurant positions
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Preferred:
- Previous cash handling experience
- Previous guest service experience
Skills
Required:
- Accurate and detail-oriented
- Highly organized and ability to adapt quickly to changing priorities
- Excellent verbal and interpersonal communication skills
- Above average math skills
Abilities
Required:
- Ability to work fast and efficiently completing multiple tasks in a professional manner
- Ability to follow established dress code policies and practice good personal hygiene
- Ability to interact with guests, coworkers and management in a professional and courteous manner
- Ability to serve both internal and external customers
- Ability to enthusiastically and professionally sell and up-sell food & beverage products
- Ability to speak in a clear, concise and pleasant voice
REQUIRED TRAINING
- Treasure Island guest service training
- TIPS training and certification
- Bloodborne Pathogens training
- Treasure Island food handling procedures
- Any position-related training as determined by department manager
PHYSICAL DEMANDS
- Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours
- Must have a good sense of balance, and be able to bend and kneel
- Must be able to reach and twist routinely
- Must be able to push, pull and grasp objects routinely
- Must have the ability to independently lift 40+ pounds occasionally
- Must be able to perform repetitive hand and wrist motions
- Must have good eye hand coordination
WORKING ENVIRONMENT
- Work is performed in a variety of restaurant locations and may include fumes, hot and cold temperatures, flashing lights, frequent loud noises and cigarette smoke
- Must be able to work in cramped, tight quarters
- Must be willing to work a flexible schedule including all shifts, weekends and holidays
- Occasionally overtime may be required
- Occasionally must deal with angry or hostile individuals
- High volume direct public contact
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Treasure Island Resort & Casino