Behavioral Intervention, Case Management, Communication Skills, Community Intervention, Community Support, Computer Software, Computer Systems, Crisis Intervention, Customer Support/Service, Data Collection, Documentation, Employee Orientation, Internet Service Providers, Interpersonal Skills, Medical Office Administration, Mentoring, Needs Assessment, Organizational Skills, Process Improvement, Program Evaluation, Psychiatry and Mental Health, Public/Media/Press/Analyst Relations, Reporting Skills, Risk, Social Work, Student Services, Substance Abuse
Primary Purpose:
- The purpose of this role is to provide targeted interventions, coordinate internal and external support services, and develop Individualized Support Plans (ISPs) to address non-academic barriers to student success. By connecting students and families to meaningful resources, the Wraparound Specialist helps the campus take a proactive, data-driven approach to improving outcomes, increasing family engagement, and reducing disciplinary incidents, chronic absenteeism, and disengagement.
Qualifications:
Education/Certification:
- Master's degree from an accredited university
- Licensed Professional Counselor (LPC) or Licensed Master Social Worker (LMSW) and the ability to obtain the Licensed Chemical Dependency Counselor (LCDC) credential within 6 months.
Special Knowledge/Skills:
- Working knowledge of substance use disorders.
- Strong communication, public relations, and interpersonal skills.
- Ability to coordinate individual and group sessions.
- General knowledge of computer systems and software applications.
- Knowledge of trauma-informed care, restorative practices, behavior intervention strategies, and case management
- Reliable transportation to/from work and between worksites.
Experience:
- Experience in working with at-risk youth, families, and community agencies
- Experience with crisis intervention and community resource coordination preferred.
Major Responsibilities and Duties:
Student Intervention and Support
- Identify students experiencing academic, behavioral, attendance, social-emotional, or family-related challenges.
- Conduct needs assessments to determine barriers to student success.
- Develop individualized wraparound support plans that align interventions with student needs.
- Provide ongoing case management and monitor student progress toward intervention goals.
Coordination of Services:
- Connect students and families with school-based and community-based services such as:
- Mental health counseling
- Substance abuse programs
- Housing and food resources
- Medical and wellness support
- Mentoring and family support agencies
- Coordinate referrals and ensure continuity of care between service providers and the school.
Family Engagement:
- Build trusting relationships with families to increase collaboration and support.
- Serve as a liaison between the school and home to improve communication and access to resources.
- Empower families by helping them navigate community agencies and support systems.
Campus Collaboration:
- Work closely with administrators, counselors, teachers, attendance staff, and behavior support teams to identify student concerns and implement interventions.
- Participate in student support meetings, attendance review committees, and behavior intervention planning.
- Provide staff with guidance on trauma-informed strategies and available student resources.
Crisis Response:
- Assist with crisis intervention for students experiencing immediate emotional, behavioral, or environmental crises.
- Coordinate urgent support services for students and families in need.
Data Collection and Program Accountability:
- Maintain documentation of interventions, referrals, student progress, and outcomes.
- Track trends in attendance, discipline, and student engagement to measure program effectiveness.
- Provide reports demonstrating the impact of wraparound services on student success indicators.
H
Harris County Department of Education