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Workplace Guest Experience Coordinator

ABM Industries

Los Angeles, CA

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JOB DETAILS
SALARY
JOB TYPE
Full-time
SKILLS
Billing, Calendar Management, Communication Skills, Conference Management, Construction Inspection, Contract Requirements, Copying Machines, Cost Control, Documentation, Emergency Response, Event Management, Facilities Management, Facilities and Maintenance, First Aid, Food and Beverage Industry, Furniture, Furniture Moving, Insurance Documentation, Inventory Management, Maintain Compliance, Maintenance Services, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Order Supplies, Organizational Skills, Plan Meetings, Problem Solving Skills, Procedure Development, Production Systems, Quality Control, Quality Management, Quality Metrics, Reconciliation, Regulatory Compliance, Schedule Development, Team Player, Vendor/Supplier Relations
LOCATION
Los Angeles, CA
POSTED
30+ days ago

The Workplace Guest Experience Coordinator is responsible for the day-to-day operation and administrative activities at multiple buildings within the district. Leads Supervisors to ensure conformance to contract requirements. Develops and implements cost control measures and level of service standards to ensure compliance with customer specifications / contract requirements for assigned buildings. Oversees inspections, quality control measures, and the inventory control of equipment and supplies for the assigned buildings.

Pay: $25/HR 
The pay listed is the hourly/salary rate for this position.   A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information:
ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit Annual Benefits-Staff and Management

Responsible for the day-to-day operation and administrative activities at multiple buildings within the district. Leads Supervisors to ensure conformance to contract requirements. Develops and implements cost control measures and level of service standards to ensure compliance with customer specifications / contract requirements for assigned buildings. Oversees inspections, quality control measures, and the inventory control of equipment and supplies for the assigned buildings.

 


  • Responsibilities:

    • Reception
    • Coverage of Reception duties, as needed
    • Copying, scanning, shipping, and scheduling meetings
    • Updating floor plans, as needed
    • Event Coordination
    • Coordinate needed event staff (janitorial, security, valet, engineering, etc.) and create work schedules for events
    • Coordinate load-in and setup of external vendors; facilitate the collection of vendor documentation (certificates of insurance, permits, etc.)
    • Assist with event set-ups, including space preparation (moving furniture, placing event/restroom signage, stanchions, etc.)
    • Assist with set-up/break-down of courtyard furniture (cushions, covers, etc.)
    • Generate, process, and track estimates and invoices for internal/external events
    • Upkeep of event storage room and contents
    • Update and maintain Screenings & Events calendar
    • Maintain visitor security procedures including signing in/out and issuing of visitor passes
    • Safety and Emergency Response
    • First Aid Attendant and Fire Warden (Training to be provided)
    • Initiate response procedures in the event of an emergency
    • Assist with evacuation procedures, in the event of an emergency
    • Facilities Support
    • Escort contractors, as needed
    • Order food/beverages as requested for meetings
    • Order groceries and supplies, as needed
    • Refill snack dispensers
    • Coverage of reception duties, as needed
    • Assist with the coding of invoices for general office and facilities
    • Interface with vendors as needed/requested to resolve billing inquiries and discrepancies
    • Assist with creating, tracking and resolving work orders
    • Update and maintain bulletin boards in common spaces
    • Maintain office supply cabinets and areas; order supplies as needed and/or requested by the office staff
    • Maintain copier areas and order supplies as needed. Contact vendors as needed for copier repairs/maintenance
    • Maintain a working inventory of conference room furniture and supplies for meetings and events; conduct regular inspections to maintain functionality and aesthetic integrity of conference facilities and equipment
    • Assist with conference room set-ups for meetings and luncheons
    • Assist with day to day tasks of coordinating facility maintenance and operations
    • Workspace set-up for new-hires/visitors
    • Workspace clean-up for departures (employees/visitors)
    • Any and all other duties as assigned

  • Qualifications:

    • Must be proficient in Microsoft Office (Excel, Word, Outlook)
    • Must have clear and professional communication skills
    • Must be able to multi-task and balance many different projects at one time
    • Must be able to stay organized in a fast-paced environment
    • Must have a hands-on approach to all work and projects
    • Must be able to work well with all teams
    • Must be able to problem-solve throughout complex projects
    • 2-3 years of experience working in a Facilities/Maintenance environment
    • Experience in a Studio/Production environment preferred

About the Company

A

ABM Industries

ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs. ABM cares about your success.

We provide training so that you learn new job skills and take pride in the quality service you're giving to clients. You'll look like the trained professional you are when you wear a ABM uniform.For your health and safety, we use non-toxic cleaning products and up-to-date equipment.

Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company. These jobs aren't your everyday at ABM; they are careers.

Thousands of commercial, industrial, government and retail clients look to ABM for consistent quality service that meets their specialized facility service needs including commercial cleaning and maintenance, facility engineering, energy efficiency, parking and security services.

With fiscal 2011 revenues of approximately $4.2 billion and nearly 100,000 employees, our 300+ offices across the U.S. and various international locales enable us to provide custom facility solutions to sites of all sizes — from neighborhood banks and schools to the largest and most complex facilities, such as corporate office parks and major airports.

With more than 300+ offices located throughout the country, we are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers.

ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY/FEMALE/VETERAN/DISABILITY)

COMPANY SIZE
10,000 employees or more
INDUSTRY
Business Services - Other
FOUNDED
1909
WEBSITE
http://www.abm.com/

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