Workplace Experience Ambassador

About the Role

Key Responsibilities

Workplace & Office Operations

• Provide day-to-day support for office operations, ensuring a smooth and organized workplace environment
• Manage work orders and service requests through a ticketing system (e.g., Corrigo or similar CMS)
• Coordinate with vendors and internal teams to resolve issues (badges, access, general requests)
• Order and manage office and pantry supplies, maintaining inventory levels

Reception & Guest Services (2 days/week)

• Serve as the primary point of contact at the front desk, greeting guests and employees
• Manage incoming calls, direct inquiries, and maintain visitor logs
• Deliver a professional, welcoming experience for all visitors and vendors

Meeting & Event Support

• Coordinate conference room scheduling, setup, and breakdown
• Assist with catering setup and vendor coordination for meetings and events
• Support execution of internal meetings and high-profile events

Hospitality & Amenity Support

• Maintain pantry and kitchen areas to high standards
• Assist with in-office catering and amenity services
• Ensure all shared spaces are clean, stocked, and presentation-ready

Qualifications

Required

• 1-3 years of experience in hospitality, customer service, events, or office support
• Strong communication skills and professional demeanor
• Experience multitasking in a fast-paced environment
• Ability to provide high-level customer service and problem resolution
• Basic Microsoft Office skills (Outlook, Excel, Word)

Preferred

• Experience in a corporate office, conference center, or workplace environment
• Familiarity with ticketing systems (Corrigo or similar)
• Event or meeting coordination experience
• Food service or catering experience
• ServeSafe certification (or willingness to obtain)

What We're Looking For

• Strong customer service mindset with a hospitality-first approach
• Ability to manage multiple priorities and stay organized
• Proactive problem-solver with attention to detail
• Comfortable working onsite in a highly visible, client-facing role
• Team-oriented with the ability to collaborate across departments

Why This Role?

• Opportunity to transition into a permanent role
• Exposure to a professional corporate environment
• Hands-on experience across office operations, events, and facilities support
• Stable schedule with weekday hours