Workforce Program Manager (GRANT-FUNDED)

Workforce Program Manager (GRANT-FUNDED)

Salary

$9,907.28 - $12,042.36 Monthly

Location

City of Richmond, 450 Civic Center Plaza, Richmond, CA 94804, CA

Job Type

Full Time

Job Number

2026-014

Department

EMPLOYMENT & TRAINING

Opening Date

06/01/2026

Closing Date

7/1/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

Introduction

The City of Richmond is seeking a dynamic and experienced "Workforce" Program Manager to lead and support the RichmondBUILD/YouthBUILD Programs within the Employment & Training Division. This position plays a critical role in planning, administering, and evaluating comprehensive workforce development and pre-apprenticeship programs that prepare Richmond residents, particularly opportunity youth and underserved populations, for careers in construction trades, environmental remediation, infrastructure, and other high-demand industries.

The "Workforce" Program Manager will oversee program operations that integrate education, occupational skills training, leadership development, case management, supportive services, and employment placement activities in alignment with Workforce Innovation and Opportunity Act (WIOA), YouthBUILD, and other grant-funded program requirements. This position is also responsible for fostering strong partnerships with labor unions, apprenticeship programs, contractors, educational institutions, public agencies, community-based organizations, and employers to create equitable career pathways and expand access to family-sustaining careers.

The ideal candidate will bring strong experience in program management, staff supervision, compliance oversight, partnership development, and community engagement, as well as experience working with disadvantaged youth and adults facing barriers to employment. The successful candidate will demonstrate a commitment to workforce equity, leadership development, restorative and trauma-informed practices, and strategies that strengthen local hire opportunities and promote economic mobility throughout the Richmond community.

Annual salary for this classification is as high as $144,508.37, at the top of the range, with approved Cost of Living Adjustments on July 1, 2026 (5%), and July 1, 2027 (5%).

Additionally, City-paid benefits include medical, dental, vision, paid vacation, holidays, administrative leave days, sick time, CalPERS retirement contribution, life insurance, disability insurance, tuition reimbursement, annual professional development reimbursement, four weeks of paid parental leave, and more! All benefit information can be found in our Benefits Summary.

Please note: This is a grant-funded position, contingent upon continued funding. Employment in this role may be limited to the duration of the grant, with opportunities for extension dependent on future funding availability.

Position Description and Duties

The Workforce Program Manager Plans and administers programs designed to enhance the employment and training opportunities for Richmond residents; oversees Workforce Innovation and Opportunity Act (WIOA) programs, and provides support and direction to department staff; ensures that contractors with the City adhere to Minority Business Enterprise/Women Business Enterprise (MBE/WBE) goals and policies; provides expert professional assistance and safety guidance to City staff regarding programmatic areas; fosters cooperative working relationships with the City, other public agencies, business and community groups, and the public; and performs related work as assigned. May supervise staff.

Distinguishing Characteristics

This class has programmatic responsibility in one of two major areas, both designed to enhance the employability of Richmond residents. While responsibilities may relate to oversight of specified employment and training programs or the development of employment opportunities, successful performance of the work requires developed administrative, strategic, and design-thinking, and public contact skills. This class is distinguished from the Deputy Director of Community Services - Employment and Training in that the latter has overall management responsibility for all City employment training and contract compliance matters.

The ideal candidate will possess:

• Knowledge of workforce development, pre-apprenticeship, and apprenticeship programs, including Workforce Innovation and Opportunity Act (WIOA), YouthBUILD, MC3 programs, state and federal grant requirements, labor laws, prevailing wage requirements, and construction industry workforce standards.
• Experience planning, developing, implementing, reviewing, and evaluating workforce development, pre-apprenticeship, construction training, and employment programs.
• Ability to coordinate programs and services with City departments, public agencies, labor unions, apprenticeship programs, contractors, educational institutions, and community-based organizations
• Experience developing and supporting career pathway strategies that prepare participants for entry into state-certified apprenticeship programs, union careers, construction trades, environmental remediation, infrastructure, and other high-demand industries.
• Strong program management, compliance oversight, and organizational skills.
• Strong communication, community engagement, and relationship-building skills.
• Ability to work effectively with diverse populations, including youth, adults, and individuals facing barriers to employment.

The City of Richmond is the City of Pride and Purpose, and we value these traits in our employees!

The following list is intended to be illustrative in nature and does not necessarily represent the entire range of work duties expected of employees within the job classification.

• Plans, develops, implements, reviews, and evaluates employment and training and/or contract compliance; coordinates assigned areas of responsibility activities with those of other City departments, public agencies, and business and community groups.
• Plans, directs, and reviews the work of assigned staff; trains staff in work procedures, and provides technical assistance to staff as required.
• Oversees and coordinates the work of consultants providing professional/technical assistance in specified programmatic areas and/or direct client training services; prepares requests for proposals, negotiates, and administers contracts, and authorizes payment for services provided.
• Ensures that client service providers and/or contractors receiving City funds meet funding-source requirements and City goals and requirements; ensures that proper documentation is maintained.
• Acts as a department representative with members of the public, business, and community groups to develop and implement a variety of employment and training programs and strategies; makes presentations as required.
• Coordinates and provides input into departmental management processes, including budget development and goals and objectives implementation, staff assignment and training, and related administrative areas.
• Monitors legislative and programmatic developments in the area to which assigned; evaluates their impact upon City employment, training, and contracting activities; and recommends and implements procedural improvements as appropriate.
• Develops and oversees program tracking and reporting systems; prepares or directs the preparation of reports, correspondence, program information, and other written materials.
• Provides technical assistance regarding the area of assignment to support staff in other programmatic areas.
• Uses a variety of standard office equipment and drives a City or personal vehicle to attend meetings and inspect training and contractor business sites.
• Performs related work as required.

Please click here to view the complete job description.

Minimum Qualifications

Required Education and Experience

• Bachelor's degree or equivalent in Business or Public Administration, Social Services, or a related field
• Four (4) years of experience in a combination of direct service delivery and/or administrative or programmatic support in programs related to employment and training and/or government programs
• Any equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities.

Required Licenses or Certifications

• Must be able to travel to various locations within and outside of Richmond to meet program needs and to fulfill the job responsibilities. When driving on City business, maintenance of a valid California drivers license and a satisfactory driving record is required.

Desirable Qualifications

• Experience in monitoring or enforcing contract provisions is desirable

COVID-19 Vaccination Requirement

• It is the City's policy that all persons hired on or after October 18, 2021, must be fully vaccinated for COVID-19, including the booster. New employees will be required to provide proof of full vaccination or have an approved medical or religious accommodation before employment may commence. If you have any questions regarding this policy, please contact Human Resources.

REQUIRED KSAs FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

• The community of Richmond
• WIOA principles, practices, and funding sources specific to the programmatic area to which assigned
• Prevailing Wage laws, Local labor laws, and all other applicable laws, ordinances, and regulations relevant to workforce administration
• State and federal Workforce Development programs
• Supervisory principles and practices, work planning, scheduling, review, and employee training
• Socioeconomic, financial, and political issues influencing employment and training activities
• Applicable laws, ordinances, and regulations
• Principles and techniques of program planning, implementation, analysis, and evaluation
• Principles and practices of budget development, and the administrative practices and procedures
• Project management
• Personnel policies and procedures
• Modern office practices and equipment, including computers and applicable software

Skill in:

• Critical thinking and problem solving
• Organization and time management
• Public speaking and making presentations
• Community engagement

Ability to:

• Analyze complex and technical problems
• Exercise sound independent judgment
• Communicate effectively, both orally and in writing
• Establish and maintain effective working relationships
• Compile and analyze data for research and reporting purposes
• Conduct presentations and trainings

Additional Information

Application and Selection Process

To Apply: Interested individuals must apply online by fully completing the City of Richmond Employment Application, including answers to supplemental questions, by 11:59 p.m. PST on the final filing date. Incomplete applications or those lacking in sufficiently detailed information will be rejected. Resumes or prior applications will not be accepted in lieu of a thoroughly completed application. All communication regarding this recruitment will be via email. Each applicant must apply with a monitored email address.

Qualifying Phase: All completed applications will be evaluated based on job-related qualifications criteria, which could include desirable qualifications and the specific needs of the hiring department(s). Candidates may be screened for better qualified.

Examination Phase: A limited number of the most qualified candidates, as determined by a review of their application materials, will be evaluated and scored based on job-related qualifications and responses to the supplemental questions. An Employment List will be established, and placement on the list will be based solely on the information provided in the Employment Application and responses to the Supplemental Questions. A minimum score of 70% is required to pass.

Employment Eligibility List: A ranking of "A" (Best Qualified), "B" (Well Qualified), or "C" (Qualified) is required to achieve a position on the Employment Eligibility List. This List will be in effect for a maximum of two (2) years; however, the list may be canceled without notice after six (6) months.

About the City of Richmond

The City of Richmond lies on the eastern shore of San Francisco Bay, five miles north of Berkeley and seven miles northeast across the Bay from downtown San Francisco. A hub of multimodal transportation, many of our residents and businesses are located in Richmond because of its central location and easy access to the Amtrak/Capitol Corridor, BART, AC Transit, the ferry, and two freeways (I-80 & I-580). Residents, visitors, and employees enjoy Richmond's numerous recreational opportunities, which include 32 miles of shoreline and over 3,000 acres of shoreline parks, more segments of the Bay Trail completed than any other city, several recreational boat harbors and yacht clubs, and thousands of acres of contiguous inland regional parks and open space. The City has substantial economic resources but is still affordable compared to other Bay Area cities. Our community is welcoming, diverse, and actively engaged.

Richmond is truly the City of Pride and Purpose!

Immigration Reform Control Act

In compliance with the Immigration Reform Control Act of 1986, individuals offered employment by the City of Richmond will be required to show documentation of eligibility to work in the United States as a condition of employment.

Non-Discrimination Policy

The City of Richmond is an Equal Employment Opportunity (EEO) employer and prohibits discrimination against any applicant on the basis of race, religion, citizenship, color, national origin, ancestry, physical or mental disability or medical condition, genetic information, marital status, reproductive health decision-making, sex, gender, gender identity, gender expression, age (40 and over), sexual orientation, or military or veteran status or any other basis protected by law.

Disaster Service Workers

California Government Code Title I, Sections 3100 - 3109, declares all public employees to be Disaster Service Workers subject to such disaster service activities as may be assigned to them by their superiors or by law. More information can be found here.

EOE/ADA/DRUG-FREE WORKPLACE

WEBSITE: www.ci.richmond.ca.us

Analyst: N. Williams

06/26

This position is covered by the IFPTE Local 21 Mid-Management Bargaining Unit. Click to view the Mid-Management Benefits Summary Brochure or view the City of Richmond's Compensation Matrix.

The summary of benefits provided in these documents does not constitute a contract, express or implied, and any provisions contained in these documents may be modified or revoked without notice.

01

The purpose of this supplemental questionnaire is to gather information to evaluate your qualifications for this position. To receive further consideration, you must submit a complete application and provide clear, concise, and detailed responses to all supplemental questions by the final filing date and time. The following questions will ask about your education and work history. Where applicable, your responses to the supplemental questionnaire must match and be verifiable based on the information provided in the Education and Work History sections of your application. Omitted information will not be considered or assumed. Information submitted in attached documents, such as resumes, cover letters, or other materials, will not be used to determine eligibility for this position. If you have not completed the required sections of the application, please return to the application and complete the appropriate section(s) before submitting. If additional space is needed to fully respond to the supplemental questions, you may attach a single DOCX or PDF document. Please do not attach a separate document for each question. Responses in the attachment must be clearly numbered to correspond to each supplemental question and submitted in a 12-point, single-spaced format. Failure to follow these instructions may result in disqualification. Do you understand and agree to the statement above?

• Yes
• No

02

What is the highest level of education that you have completed?

• High School graduate or equivalent.
• Attended college (no degree) or trade school.
• Associates Degree from an accredited college or university.
• Bachelors Degree from an accredited college or university.
• Masters Degree or higher from an accredited college or university.
• Not Applicable

03

If you indicated that you have a bachelor's or master's degree in Question #2, is your degree in one of the following fields?

• Business Administration
• Public Administration
• Social Services
• Related Field
• Not Applicable

04

If you indicated that you have a bachelor's or master's degree in a related field, please indicate the discipline of your degree. If not applicable, please type "N/A."

05

How many years of full-time equivalent qualifying experience do you have in direct service delivery and/or administrative or programmatic support in programs related to employment and training and/or government programs?

• Less than two (2) years of qualifying experience.
• Two (2) years but less than four (4) years of qualifying experience.
• Four (4) years but less than five (5) years of qualifying experience.
• Five (5) years but less than six (6) years of qualifying experience.
• Six (6) years but less than seven (7) years of qualifying experience.
• Seven (7) years but less than eight (8) years of qualifying experience.
• Eight (8) years but less than nine (9) years of qualifying experience.
• Nine (9) years but less than ten (10) years of qualifying experience.
• Ten (10) or more years of qualifying experience.

06

Describe your experience managing workforce development programs. In your response, include the types of programs you have worked on, your specific role in planning and/or implementation, and any experience monitoring program outcomes, funding requirements, or compliance. (If additional space is needed, please attach a single DOCX or PDF document with your responses clearly numbered to correspond with each supplemental question.)

07

How do you assess the workforce needs of a community? In your response, describe your process for identifying workforce gaps, engaging stakeholders, reviewing labor market or program data, and developing programs or strategies to address those needs. (If additional space is needed, please attach a single DOCX or PDF document with your responses clearly numbered to correspond with each supplemental question.)

08

Describe your leadership style and how it has contributed to the success of a team, program, or project. In your response, include how you motivate staff, support collaboration, address challenges, and ensure goals or deliverables are met. (If additional space is needed, please attach a single DOCX or PDF document with your responses clearly numbered to correspond with each supplemental question.)

09

What strategies have you used to stay informed about workforce trends, labor market needs, and emerging industries? In your response, include any resources, partnerships, data sources, or professional development activities you use to remain current and apply this information to workforce program planning. (If additional space is needed, please attach a single DOCX or PDF document with your responses clearly numbered to correspond with each supplemental question.)

10

Describe your experience managing budgets for workforce development programs. In your response, include the types of budgets or funding sources you have managed, your role in tracking expenditures, monitoring compliance with funding requirements, and the steps you take to ensure fiscal accountability. (If additional space is needed, please attach a single DOCX or PDF document with your responses clearly numbered to correspond with each supplemental question.)

11

Describe your experience developing, managing, or supporting construction workforce development, pre-apprenticeship, and/or apprenticeship programs. In your response, include your experience working with labor unions, apprenticeship training programs, contractors, educational institutions, community-based organizations, or other partners. Please also describe how you have helped participants address barriers to employment and successfully transition into careers in the skilled trades or other high-demand industries. (If additional space is needed, please attach a single DOCX or PDF document with your responses clearly numbered to correspond with each supplemental question.)

Required Question

Employer City of Richmond (CA)

Address 450 Civic Center Plaza, Suite 310

Richmond, California, 94804-1630

Phone 510-620-6602

Website https://www.ci.richmond.ca.us