Workforce Program Coordinator

Workforce Program Coordinator

Salary

$63,585.60 - $98,633.60 Annually

Location

State of Iowa - See Job Description, IA

Job Type

Full-time

Job Number

27-00106

Agency

309 Iowa Workforce Development

Opening Date

07/14/2026

Closing Date

7/26/2026 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Elizabeth Waigand (elizabeth.waigand@iwd.iowa.gov)

• Description
• Benefits
• Questions

Job Description

Join Our Team!

Iowa Workforce Development (IWD) is seeking applicants for the position of Workforce Program Coordinator.

This role is an exciting opportunity for a motivated professional to support the success of Iowas workforce system by providing training, ensuring program compliance, and strengthening service delivery across the Iowa Plains Local Workforce Development Area.

If you are passionate about workforce development, collaboration, continuous improvement, and making a meaningful impact, we encourage you to apply.

Domicile will be determined based on the hired candidate's location in Sioux City or Council Bluffs IowaWORKS office.

Position Details

• Schedule: Full-time | Monday - Friday | 8:00 AM - 4:30 PM
• Work Flexibility: Hybrid telework and alternate schedules available after six months of employment and training has been completed.
• Some travel is required.

Position Overview

Conduct training for Title I Career Planners, ensure compliance with WIOA Title I federal, state, and local policies, performs file reviews, oversees program integrity and documentation, approves training and supportive service payments, serves as an IowaWORKS subject matter expert, analyzes program data, and provides guidance to improve service delivery through training, technical assistance, and collaboration.

Job Description

Conduct initial and ongoing training to all Title I career planners in Iowa Plains. Conduct ongoing file review and oversight activities as prescribed or as needed in order to ensure compliance with Workforce Innovation and Opportunity Act (WIOA) Title I program requirements from the U.S. DOL, State of Iowa policies, local policies and standard operating procedures regarding program delivery effectiveness, program integrity, and documentation of services.

Ensure all participants training and supportive services are allowable under Title I regulations, state

and local policies. Approve and track payments for all training activities and supportive services.

Become a subject matter expert of our IowaWORKS case management system. Train all Title I career planners on effectively and efficiently documenting service to participants; developing the Individual Employment Plan, documenting case notes and providing and documenting follow up services to participants. Run reports in our IowaWORKS system and analyzes data from system reports and provides guidance for process improvement.

Attend IWD trainings, Iowa Plains meetings, and WIOA related conferences as requested.

Other duties as assigned to support the delivery of program services and the overall success of Iowa

Plains Local Workforce Development Area.

Essential Functions

• Read, understand, and apply federal and state laws, regulations, policies, and procedures.
• Analyze workforce program data and identify areas for improvement.
• Communicate and interact effectively with individuals from diverse ethnic, social, economic, cultural, and educational backgrounds.
• Foster partnerships with state, local, and community stakeholders.
• Work effectively as a member of a functional team.
• Utilize computer systems to acquire, organize, analyze, communicate, and present information.
• Perform effectively under normal, emergency, critical, unusual, or sustained heavy workloads.
• Manage multiple tasks while maintaining efficiency and composure.
• Answer phones and use virtual platforms to provide clear and concise assistance to team members and customers in person or virtually.

About Iowa Workforce Development

Iowa Workforce Development (IWD) is a state agency dedicated to providing exceptional employment services and connecting employers with skilled workers. With a strong focus on continuous improvement and aligning services with workforce demands, IWD offers comprehensive support to job seekers and employers through a statewide network of IowaWORKS Centers.

Benefits

Joining the IWD team and becoming a State of Iowa employee comes with a range of valuable benefits, including:

• Excellent health, dental, and vision insurance.
• Generous paid time off, including nine paid holidays, vacation, and sick leave with no cap on the sick leave accrual.
• Prepare for the future with the IPERS retirement package, as well as an additional optional deferred compensation retirement plan.
• Flexible Spending Accounts for medical and dependent care.
• Free Life and Long-term Disability Insurance with the option to purchase additional coverage.
• Employee Assistance Programs and Discount Programs for support.

Click here to learn more about all of the amazing benefits the State of Iowa offers.

The State of Iowa participates in E-Verify, the State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees' rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.

No applicant seeking employment with the Iowa Department of Workforce Development can have a current, ongoing overpayment balance with Iowa Workforce Development without a payment plan in place. Select positions will be subject to a criminal background check.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1) Graduation from an accredited four-year college or university with a degree in any field, and experience equal to three years of full-time work in employment interviewing, counseling, management, program planning, or occupational, budget, or labor market analysis.

2) Seven years of full-time work experience in employment interviewing, counseling, management, program planning, or occupational, budget, or labor market analysis.

3) All of the following (a, b, and c): a. One year of full-time work experience in employment interviewing, counseling, management, program planning, or occupational, budget, or labor market analysis; and b. A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience; and c. A total of two years of graduate-level education and/or full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university coursework in business, public administration economics, planning, or a closely-related field equals one year of full-time experience.

4) Current, continuous experience in Iowa Workforce Development that includes two years of full-time work in employment interviewing, counseling, management, program planning, or occupational, budget, or labor market analysis.

For additional information, please click on this link to view the job description.

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendly Total Compensation Calculator. Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind. Click here to learn more about IPERS.

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa? Click here to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the information provided on your application and resume must be truthful, honest, and accurate to the best of your knowledge?

Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

• Yes - I understand and agree
• No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

• No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
• Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Do you have seven years of full-time work experience in employment interviewing, counseling, management, program planning, or occupational, budget, or labor market analysis?

• Yes
• No

04

Have you graduated from a four-year college or university? IF YES - How many years do you have of full-time work involving employment interviewing, counseling, management, program planning, or occupational, budget, or labor market analysis?

• I have not graduated from a four-year college/university
• Less than two years of the identified experience
• Two years to less than three years of the identified experience
• Three years or more of the identified experience

05

Do you meet A, B and C: a. One year of full-time work experience in employment interviewing, counseling, management, program planning, or occupational, budget, or labor market analysis; and b. A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience; and c. A total of two years of graduate-level education and/or full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university coursework in business, public administration economics, planning, or a closely-related field equals one year of full-time experience.

• I meet A, B and C
• I do not meet A, B and C

06

Are you a current employee of Iowa Workforce Development? IF YES - How many years do you have of full-time work in employment interviewing, counseling, management, program planning, or occupational, budget, or labor market analysis?

• I am not a current employee of Iowa Workforce Development
• Less than two years of the identified experience
• Two years or more of the identified experience

Required Question

Employer State of Iowa

Agency 309 Iowa Workforce Development Address 1000 E Grand Ave

Des Moines, Iowa, 50319

Website https://www.iowaworkforcedevelopment.gov/