WORKFORCE MANAGEMENT (WFM) SYSTEMS ADMINISTRATOR

The GEO Group Inc

Boca Raton, FL

JOB DETAILS
SKILLS
Analysis Skills, Business Analysis, Business Plan, Business Processes, Business Solutions, Business Support, Communication Skills, Computer Programming, Computer Science, Consulting, Cost Control, Customer Support/Service, Customer Training, Data Modeling, Database Technology, Detail Oriented, Documentation, ERP (Enterprise Resource Planning), Employee Benefits, Feasibility Analysis, Finance Software, Financial Planning, Functional Testing, Government, Hyperion, Information Technology & Information Systems, Installation Guide, Leadership, Legal, Microsoft Access Database, Microsoft Excel, Needs Assessment, Organizational Skills, People Management, Presentation/Verbal Skills, Problem Solving Skills, Project Lifecycle, Project Planning, Project/Program Management, Quality Assurance, Relational Databases (RDBMS), Release Management/Engineering, Reporting Skills, Requirements Management, Sarbanes-Oxley Act (SOX), Software Administration, Software Configuration Management, Status Reports, Systems Administration/Management, Team Lead/Manager, Technical Delivery, Test Plan/Schedule, Testing, Time Management, Training/Teaching, Workforce Management, Writing Skills
LOCATION
Boca Raton, FL
POSTED
30+ days ago

Benefits Information

Full-time employees will enjoy a competitive benefits package with options for you and your family, including:

• Paid Time Off • Paid Holidays • 401k Matching • Health Insurance • Vision Insurance • Life Insurance • Health Savings Account • Tuition Reimbursement • Employee Discount • Reduced Tuition Rates • Disability Insurance • Employee Assistance Program • 401k • Pet Insurance • Dental Insurance • Paid Training • Flexible Spending Account

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time with or without notice, subject to applicable law.

Equal Opportunity Employer Overview

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, youll receive the honor and recognition that comes with working for the industrys global leader in evidenced-based rehabilitation.

Who We Are

GEO provides complementary turnkey solutions for numerous government partners worldwide, across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified cost-effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO

We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things. Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities

Sr. Business Analyst WFM Systems Administrator

The Sr. Business Analyst WFM Systems Administrator is responsible for leading the Business Analyst with their daily activities, including:

  • Analyzing, designing, developing, testing, documenting, and implementing technological solutions within the Enterprise Resource Planning (ERP) applications.
  • Performing initial analysis and design of business requirements.
  • Taking initiative, either alone or in a leading capacity, with other Analysts supporting existing systems and coordinating the analysis and design of automated solutions to business problems or applications.
  • Taking a leadership role with the Business Analysts and Programmer Analysts in developing solutions that provide cost savings for the organization.

Primary Duties and Responsibilities

The Sr. Business Analyst leads the Business Analysts and Programmer Analysts in the performance of their daily duties by providing guidance and training to develop functional specifications, testing plans, and general project planning.

  • Leads team and independently performs moderate to complex analysis and design for various business applications and requirements.
  • Consults with end-users to identify, analyze, and document business needs and requirements, writing functional specifications, developing timelines, and resolving issues within the business system.
  • Ensures customer acceptance by soliciting their involvement on designs, functionality, and testing.
  • Maintains communications with end-users to ensure systems continually meet their expectations.
  • Leads team and independently prepares data models, functional flow diagrams, and specifications, and other documentation as required by departmental standards and methodologies.
  • Researches, recommends, and implements relational database systems to support standardized business processes.
  • Leads team and independently develops, coordinates, and implements plans to test business and functional processes during system development and quality assurance testing.
  • Assists in the formation of enterprise system deployment strategies and promotes methodology utilization.
  • Provides 24-hour support for designated applications.
  • Assists with the detailed project planning efforts on larger projects and may act as a project manager on smaller development efforts.
  • Prepares and presents feasibility studies and coordinates technology deliverables and status reports to end-users.
  • Presents timelines to the appropriate management for review throughout the project life cycle.
  • Maintains and monitors access and terminations of Security Access Request (SARS) procedures for the ERP System for end-users.
  • Provides data for audit procedures in order to remain Sarbanes-Oxley compliant.
  • Creates various reports utilizing query tools and other applications for management.
  • Prepares, coordinates, and assists with customer training and documentation for installation of systems and their upgrades.
  • Participates in ongoing professional development to enhance technical skills, communications skills, business knowledge, and knowledge of information systems products and procedures.
  • Understands and follows all policies, procedures, and controls as they relate to Sarbanes-Oxley and Information Systems.
  • Performs other duties as assigned.

Qualifications

Minimum Requirements:

  • Bachelors degree from an accredited college or university in Computer Science or a related field or equivalent experience.
  • Five (5) years of experience supporting ERP Timekeeping or Financial Planning software configurations as an administrator or similar type role.
  • Experience with the following systems: Infinium UKG WFM, WFC, and/or Hyperion is highly preferred.
  • Demonstrated experience working with Microsoft Access and Excel.
  • Demonstrated experience at being able to effectively lead and train Business Analysts and Programmer Analysts in their daily activities.
  • Demonstrated experience as it relates to the business unit applications and software that the position supports.
  • Ability to provide functional specifications from which a programmer may prepare a detailed programming specification with minimal assistance.
  • Ability to be highly organized, detail-oriented, results-driven, and meet deadlines.
  • Excellent written and verbal communication skills.
  • Ability to interact across multiple levels of the business.

The GEO Group Inc

About the Company

T

The GEO Group Inc

Global Leader in Evidence-Based Rehabilitation

The GEO Group is committed to providing leading, evidence-based rehabilitation programs to individuals while in-custody and post-release into the community through the "GEO Continuum of Care®." GEO's diversified services platform provides unique capabilities for the delivery of educational and vocational programs, cognitive behavioral and substance abuse treatment, and faith-based services. The GEO Continuum of Care is enhanced in-custody offender rehabilitation programming, including cognitive behavioral treatment, integrated with post–release support services.

Who We Are

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Government and Military
WEBSITE
https://www.geogroup.com/